Search Engine Strategies NYC '09: Expert panel discusses the state of search -- and what marketers and consumers can do with it.
Daily News,
Posted 30 Mar 2009
Five questions to get to real ROI.
Viewpoints,
Posted 30 Mar 2009
Multimodal knowledge access will improve customer experience and contact center agent effectiveness.
Viewpoints,
Posted 16 Mar 2009
At online-auction site eBay, ProStores opens PowerReviews Express to its 40,000 small and midsized merchants.
Daily News,
Posted 13 Mar 2009
Magic Quadrant for BPM Suites '09: Established players continue to thrive as the space continues to evolve.
Daily News,
Posted 13 Mar 2009
The company data provider focuses on bringing more intelligent data to the midmarket.
Daily News,
Posted 12 Mar 2009
Gartner Business Intelligence Summit '09: Industry experts weigh in on aligning BI initiatives with business strategy.
Daily News,
Posted 10 Mar 2009
The release targets global expansion and cost savings -- two compelling attributes, says one industry analyst.
Daily News,
Posted 09 Mar 2009
Gartner Business Intelligence Summit '09: BI remains a top priority, but one that often conflicts with reality.
Daily News,
Posted 09 Mar 2009
Using the Internet, text, and other sources for insight.
Viewpoints,
Posted 09 Mar 2009
With its latest release of Insights, the community platform provider establishes metrics and methodology to show the health of communities.
Daily News,
Posted 04 Mar 2009
A recent report on sales performance optimization shows a gap between expectations and capabilities.
Daily News,
Posted 04 Mar 2009
Online self-service portals can become high-performance growth engines amid challenging economic times.
Viewpoints,
Posted 04 Mar 2009
The marketing automation vendor's latest release focuses on usability and that human touch.
Daily News,
Posted 03 Mar 2009
Don't neglect relationships at this crucial touch point.
Viewpoints,
Posted 02 Mar 2009
The country's in a turbulent period—a new administration, a recessionary economy—but these campaigns prove that creativity thrives in the face of change.
Magazine Features,
Posted 01 Mar 2009
The problems occur where the benefits are.
The Tipping Point,
Posted 01 Mar 2009
Marketing gathers the leads; sales pursues them. It sounds simple. It isn't.
Magazine Features,
Posted 01 Mar 2009
After years of lagging behind, government agencies are now expected to provide the same level of service as their private-sector counterparts. Can they catch up?
Magazine Features,
Posted 01 Mar 2009
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