The company's Global End-User Monitor product promises to provide monitoring of all applications for end-users.
Daily News,
Posted 12 Aug 2009
In what the company calls its biggest launch ever, Webtrends unveils Analytics 9 and acquires Widemile.
Daily News,
Posted 12 Aug 2009
Hypatia Research discusses the importance of enterprise feedback management and the future of the market.
Daily News,
Posted 11 Aug 2009
Marketers are cutting costs and opting for cheaper, more measurable tactics.
Daily News,
Posted 11 Aug 2009
RightAnswers seeks to close the loop and maximize search capabilities with its latest release.
Daily News,
Posted 07 Aug 2009
A new Forrester Research report encourages organizations to embrace self-service business intelligence and mash it up to get even more intelligent.
Daily News,
Posted 05 Aug 2009
Forrester principal analyst William Band takes a deep dive into technologies that have evolved from having "overhyped expectations" to becoming critical to the "enterprise competitive strategy."
Daily News,
Posted 04 Aug 2009
Delivering quality customer service means making quality shots.
Magazine Features,
Posted 01 Aug 2009
To cope with the recession, more organizations are looking to predictive analytics for answers.
Re:Tooling,
Posted 01 Aug 2009
The end of on-demand business intelligence provider LucidEra, captured on the public tweetstream.
Insight,
Posted 01 Aug 2009
SAPPHIRE '09: SAP executives stressed the emerging need for transparency among all enterprises. Did the message ring true?
Insight,
Posted 01 Aug 2009
Consumers are looking for you on search engines—but are you there to be found?
Insight,
Posted 01 Aug 2009
A new paradigm calls for a reassessment of an industry metric.
Connect,
Posted 01 Aug 2009
Trade-Offs, Part 2 — The Technology Side: "The end of software" doesn't mean the end of software headaches.
The Tipping Point,
Posted 01 Aug 2009
Performance management is a contact center requirement.
Customer Centricity,
Posted 01 Aug 2009
Industry experts—including some LucidEra investors and competitors—speculate on the reasons behind the fall of an on-demand business intelligence pioneer, and LucidEra customers talk about how they'll cope with the loss.
Magazine Features,
Posted 01 Aug 2009
Business intelligence software defined a certain stage of maturity with CRM data by making that data actionable. Now on-demand BI promises to do the same for on-demand CRM — by making it affordable.
Magazine Features,
Posted 01 Aug 2009
Proven business strategies abound—even new ones.
Front Office,
Posted 01 Aug 2009
Looking to enhance its business analytics capabilities, Big Blue adds the predictive analytics pioneer to its list of more than a hundred companies acquired in the past decade.
Daily News,
Posted 29 Jul 2009
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