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Articles: Analytics
Web analytics firm's newest features include simpler log on and comparison tools.
Horizons Version 16 Feature Pack extends multichannel platform to maximize response rates and streamline reporting capabilities.
The $24.6 million deal extends Verint's reach into the local branch banking industry.
Applications let businesses manage customer contact effectiveness, including revenue opportunities, expenses, and customer satisfaction.
Hospitality and restaurant leaders,iIncluding Omni Hotels & Resorts, Best Western Hotels, Starwood Hotels, and Hard Rock Café, gain new level Of social media insight.
UK-based company provides strong basis for European expansion with more than 100 of Europe's leading brands as clients.
The transaction will allow NICE to create a voice of the customer offering that combines direct, indirect, and inferred customer feedback.
Versions 4.0 of the SAP BusinessObjects solutions have real-time, social, and mobile capabilities.
The software places automatic speech analytics in the cloud.
Semcasting to use Digital Element's hyperlocal geolocation technology to target digital neighborhoods and increase qualified audience coverage.
Varolii Interact Portal enables real-time analytics and application control.
Workforce optimization suites broaden their focus beyond the company
"Tremendous" buying power is shown by this critical audience for marketers
Changing consumers' habits requires financial institutions to sharpen their focus on service, according to report
IBM is cashing in on its Netezza, Coremetrics, and Unica deals by adding analytics products
But only one-third of companies are using high-octane information
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