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Articles: Analytics
Don't hold out for a magic bullet.
Look to baseball's example when it comes to building a productive workforce.
Combined Attunity and EMC Greenplum solution enables enterprises to leverage big data using analytics to gain competitive advantage.
The latest release helps companies transform data into a 360-degree view of the customer.
The companies add self-service, pre-built dashboards, and analytics to their portfolios.
DataRPM delivers a new self-service analytics experience in the cloud-optimized platform.
Upgrade gives clients added insights into search marketing performance and more.
Upgrade includes enhanced analytics and self-service features.
New social media tool brings true customer service key performance indicators to Facebook and Twitter.
An expanded partner ecosystem also caps the Radian6 social media monitoring and listening tool.
The text analytics solution pulls chat transcript data and data from email, social media, call transcripts, the Web, and more.
New tool reveals hidden B2B expenses.
The latest version of delivers more data connectors, new predictive analytics tools, and deeper customer insights.
The integration of cloud-based applications delivers better insight into contact center performance.
New enhancements are released for its core BI platform; other additions include a new cloud-based option and an application that can analyze consumer Facebook data.
Latest version of BI Suite features interactive reporting for everyone
Acquisition expands digital and cross-media research offerings.
Builds on technology connecting brands and marketing partners through voice channels
A host of innovations are adding new dimensions.
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