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Articles: Analytics
Tool lets marketers leverage multiple data points for campaign creation
Integration offers embedded analytics, reporting, and data visualization capabilities
The solution can identify and predict customer, service, and operational trends in voice over IP (VoIP) networks, contact centers, and unified communications infrastructures.
New release allows business users on the go access opportunities big data reveals.
New features include banner ad testing capabilities and performance analytics.
Program makes it easier for Cisco enterprise and contact center customers to improve performance through advanced Calabrio recording applications with Cisco MediaSense
NICE selected for its suite of analytics-based business solutions and Workforce Optimization products.
The combined Voice of the Customer solution enables companies to gain insight into the root cause of specific customer feedback by correlating voice interactions with real-time feedback survey results.
The two vendors combine to offer a fully integrated hosted solution.
The alliance will strengthen cross-enterprise social experience and feedback.
The solution builds on the company's flagship text analytics.
This new IT sector offers visibility, real-time guidance, and process automation.
Cribis enhances its online sentiment tracking and monitoring solution with three new features.
New application identifies issues and lets companies take swift action to correct them.
New Describe Targets function provides marketers with easier, faster access to essential information about consumers.
SAS acquisition brings advanced analytics to the digital advertising industry.
The union will allow enterprises to drive real-time personalization and improve their digital measurement strategy.
InfoTech Marketing releases a new service providing complete customer data analysis.
New deals are forged with Badgeville and Simply Measured.
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