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Articles: Analytics
Companies need to seek much greater relevance with customers, Accenture asserts
By analyzing sentiment and contextualizing data, AI can help marketing, sales, and customer support
The conversational AI for sales teams can use speech and chat to give sales intelligence to reps.
Coveo for Microsoft Dynamics 365 brings any content ecosystem securely into Dynamics to personalize digital interactions.
Conversation Insights Pro is an artificial intelligence-powered call scoring solution for marketing and sales.
Xactly's acquisition of Obero adds sales planning capabilities to its SPM portfolio.
Product updates let users make decisions and take immediate action based on current, trusted, and secure data.
Monetate and AgilOne will deliver customer intelligence and actionable insights for smarter personalization.
Intelligent Fit Insights provides marketers with artificial intelligence-based automated segment discovery.
Just as efficiency is critical to race preparation, efficient marketing operations is vital for modern marketers, who are tasked with more responsibilities than ever before.
It seems like a daunting project, but getting started is easier than marketers may think. Here's how.
MomentFeed's Visibility Manager helps boost brand visibility on mobile devices.
The integration enables search marketers to view call data within Bing Ads to increase conversions online and over the phone.
All three are part of the company's Zoho One suite of applications.
Digimind Social integrates thousands of global TV and radio sources with more than 850 million online data sources.
The customer data platform's new Group DNA and OneAnalytics will help companies deliver more relevant customer experiences.
CXone Agent for Salesforce add's NICE's Workforce Optimization to Salesforce.com's unified desktop. (Featured on SmartCustomerService.com.)
Altify's Winter '18 Release focuses on account planning, team collaboration, and executive insight.
The enhancements to Acxiom Measurement Solution accelerate speed to insight for inflight campaign optimization.
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