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Articles: Analytics
New features include an enhanced user interface, advanced analytics, and international language support.
Visible Intelligence helps marketers measure effectiveness of social campaigns.
Strategic partnership will optimize customer experience management across structured and unstructured data.
Latest version introduces new analytic features, including enhanced sentiment analysis for social media and upgraded out-of-the box categorization.
The cloud-based solution gives insight into every customer contact regardless of channel or operational system.
CRM filter drills down on specified data for sales and marketing campaigns.
The service is free to any company advertising on Facebook.
Solution enables real-time lead tracking and management.
Combine prospects' behavioral and social scores for accurate sales predictions.
Focus on relevant experiences to extract maximum value from customers.
Enhancements include tighter integration with other SAP solutions, greater flexibility in modeling.
Cloud-based help desk solution brings actionable insight to customer support managers.
Forty-five percent of executives don't use big data to understand customers.
New dashboard is first to provide in-depth analytics on mobile app engagement.
The new pulseM app lets customers and employees send voice comments to companies.
Implementing strategies for dramatic sales lift.
Solution unifies social media and paid campaign data in real time.
The new release includes greater functionality around collaboration, usability, and data visualiztion.
Company wants to offer a "consumer, Web-grade" analytical experience.
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