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Articles: Analytics
Rhizabot delivers analytics via a conversational interface for sales and marketing professionals.
Scenario Analyzer helps enhance customer journey analytics with business intelligence. (Featured on SmartCustomerService.com.)
Acquisition combines theDentsu's advertising and media capabilities with the Merkle's data analytics, CRM, performance marketing.
The B2B Tech Index, a follow-up to the B2C CX Index, helps tech companies plot how their customer experiences impact loyalty and retention.
CustomerCount is partnering with Keatext to bring text analytics to its customer feedback management platform.
Unmetric now enables social media analysts to benchmark estimated reach and impressions of competitors' Facebook posts against their own.
Lexalytics' Semantria text analytics platform can now be deployed on Microsoft Azure.
Lexalytics' Pharmaceutical Industry Pack provides out-of-the-box text analytics for pharmaceutical pros.
The Nuix-Teradata partnership seeks to unlock unstructured "dark data" for investigative business analytics.
Voci and TopBox have teamed up to provide voice-based root cause analysis of contact center interactions. (Featured on SpeechTechMag.com.)
Shopper Intelligence will make its U.S. debut following the partnership.
Markets and Markets predicts the analytics market will reach $4.37 billion by 2021. (Featured on SpeechTechMag.com.)
Together, the two companies aim to assist enterprises with their big data initiatives.
DataOceans' Customer Communications Management solution integrates Izenda's business intelligence platform.
Clientell is a marketing analytics platform that looks at insight in real time to affect campaign outcomes.
The Zyme channel data management platform delivers data across a cloud infrastructure.
Alteryx is broadening the scope of self-service data analytics with new predictive and prescriptive features, empowering analysts to uncover deeper insights.
The redesigned platform makes it easier for companies to take advantage of beacon technology and monetize their apps.
ReviewTrackers' Trending Topics Feature helps companies surface and act on customer feedback.
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