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Articles: Analytics
The app makes it easier to create and track digital marketing materials.
Adds valuable capabilities to reveal key performance indicators and deliver best-available IVR self-service business intelligence.
Online marketers can now engage brand influencers and their social ‘look-alikes.'
Platform brings marketing technologies and data together.
The 5.0 release consolidates analytics offerings on one platform.
The addition lets ReachMail users to identify traffic to their Web sites.
New analytics platform offers real-time guidance for agents based on the current conversation.
Ninety-four percent call it crucial for customer data integration.
Partnership will yield advanced industry- and process-specific analytics solutions.
Partnership promises to bridge the gap between consumer insights and marketing analytics.
Why the shared service model may be on its way out.
Technology is only one part of the equation.
But 54 percent of companies view big data analysis as one of their challenges.
The new reporting features is part of its customer engagement management platform.
New features include an enhanced user interface, advanced analytics, and international language support.
Visible Intelligence helps marketers measure effectiveness of social campaigns.
Strategic partnership will optimize customer experience management across structured and unstructured data.
Latest version introduces new analytic features, including enhanced sentiment analysis for social media and upgraded out-of-the box categorization.
The cloud-based solution gives insight into every customer contact regardless of channel or operational system.
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