The latest version of Consumer Insights Platform empowers retailers and suppliers to transform loyalty program data into actionable insight.
CRM Across the Wire,
Posted 16 Mar 2017
The solution uses machine learning to power predictive and prescriptive analytics.
CRM Featured Articles,
Posted 15 Mar 2017
Accenture's Genome helps companies create more in-depth customer profiles for deeper personalization.
CRM Across the Wire,
Posted 14 Mar 2017
Tickr has added data visualizations to its platform through the acquisition of Market.Space.
CRM Across the Wire,
Posted 13 Mar 2017
Advertisers can now use Kantar Shopcom's database of 300 million U.S. customers for targeting across the marketing ecosystem.
CRM Across the Wire,
Posted 13 Mar 2017
Looker Blocks for Google's BigQuery Data Transfer Service helps marketers turn data into actionable insights.
CRM Across the Wire,
Posted 10 Mar 2017
'What data do we need?' and 'Who does the analysis?' are among the questions that help unlock where analytics is going.
CRM Featured Articles,
Posted 09 Mar 2017
Call tracking and analytics provider brings call-tracking capabilities to SMS
CRM Across the Wire,
Posted 09 Mar 2017
Discover constantly mines all customer data, delivering always-on intelligence across the enterprise
CRM Across the Wire,
Posted 09 Mar 2017
Analytics is shifting from being 'in the business' to being 'the business' itself, embedded into operational processes and platforms and including predictive and prescriptive tools.
CRM Featured Articles,
Posted 08 Mar 2017
Spectrum Visual Insights blends Yellowfin's business intelligence platform with Pitney Bowes' Spectrum Customer Information Management platform.
CRM Across the Wire,
Posted 07 Mar 2017
RedPoint's customer data platform helps companies engage with consumers using their own profiles.
CRM Across the Wire,
Posted 06 Mar 2017
Act-On's Adaptive Journeys introduces a predictive engagement engine to help marketers personalize contacts.
CRM Across the Wire,
Posted 06 Mar 2017
Dun & Bradstreet helps sales and marketers with the launch of the D&B Hoovers sales acceleration platform.
CRM Across the Wire,
Posted 06 Mar 2017
Pegasystems' new AI-powered capabilities pull insight from the solutions agents rely on and identify processes that slow down daily activities. (Featured on SmartCustomerService.com.)
CRM Featured Articles,
Posted 03 Mar 2017
The Synchronoss Cloud Analytics Platform will generate insights from end-to-end data uniquely available to service providers.
CRM Across the Wire,
Posted 01 Mar 2017
Next Best Engagement analyzes each customer journey and helps predict and suggest additional relevant services in real time.
CRM Across the Wire,
Posted 28 Feb 2017
Decisioning Platform empowers retailers to manage data and generate audiences across channels.
CRM Across the Wire,
Posted 28 Feb 2017
Analysis of consumer information has become a complex, multistage process. Businesses need to understand each stage—and how they work together—to be competitive
Magazine Features,
Posted 27 Feb 2017
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