Less consumer effort results in higher satisfaction.
Viewpoints,
Posted 29 Mar 2013
Data technology company combines more than 100 billion consumer attributes with an organization's existing enterprise data.
CRM Featured News,
Posted 27 Mar 2013
The funding will go to support growth of the company's advertising and Web site optimization platforms.
CRM Featured News,
Posted 27 Mar 2013
Campaign Influence transforms the decision-making process for companies using the Salesforce Marketing Cloud.
CRM Featured News,
Posted 27 Mar 2013
New Touchpoint Toolkit extends large-scale interaction and analytics throughout the customer lifecycle.
CRM Featured News,
Posted 22 Mar 2013
Stand out with data-driven marketing.
Viewpoints,
Posted 22 Mar 2013
New features include widget-based dashboard, enhanced user interfaces, and expanded Cisco integration.
CRM Featured News,
Posted 21 Mar 2013
The software helps users make sense of spreadsheet data.
CRM Featured News,
Posted 20 Mar 2013
Diverse data sets add to complexity but present new insights.
CRM Featured News,
Posted 20 Mar 2013
Executives are most concerned about revenue growth, reducing costs.
CRM Featured News,
Posted 19 Mar 2013
Use these indices to manage customer engagement and predict your renewal business.
Viewpoints,
Posted 15 Mar 2013
Enterprise customer intelligence solution built for Salesforce Touch platform.
CRM Featured News,
Posted 12 Mar 2013
The offering will enable organizations to manage compliance across the enterprise, prepare for audits, and meet regulatory requirements.
CRM Featured News,
Posted 12 Mar 2013
SDL BeGlobal enables customer insights and analytics across languages.
CRM Featured News,
Posted 11 Mar 2013
New enhancements add better campaign management, mobile and social capabilities, analytics insights, and content management.
CRM Featured News,
Posted 06 Mar 2013
Simple and adaptive solutions can reduce costs and improve profitability for small companies.
Insight,
Posted 01 Mar 2013
Predictive and real-time analytics offer tremendous potential for contact centers.
Scouting Report,
Posted 01 Mar 2013
New product lets marketers track and analyze customers' multichannel journey.
CRM Featured News,
Posted 27 Feb 2013
Customer experience professionals and customers need to have a voice in pricing decisions, Forrester concludes.
CRM Featured News,
Posted 22 Feb 2013
|