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Articles: Analytics
Bringing the MicroStrategy Analytics Platform and MicroStrategy Mobile Platform to Amazon Web Services makes business intelligence available for a little as $1 an hour.
Partnership integrates user-generated content and experience management capabilities into social relationship infrastructure.
Convergence keynote speaker says businesses that serve customers best are P2P (people-to-people).
What business schools are doing to better prepare your future employees.
Adoption of these solutions is poised to take off over the next few years.
Verint Branch Sales Effectiveness will help financial institutions optimize customer engagement by helping improve productivity and Increase Revenue
With Engagor Mobile for iOS devices, companies can now manage their social customer service on the go.
Clarabridge 6.2 enables deeper analysis of customer feedback.
Look to America's favorite pastime to inspire your sales team.
Spredfast Performance Index gives brands a way to evaluate their social performance within unique business contexts.
In an information age, data becomes the new source of value.
Financial services and healthcare companies can now leverage call analytics without compromising sensitive data. (featured on SpeechTechMag.com.)
Ignite leverages Verint's Impact 360 Speech Analytics suite to offer contact centers the business impact of speech analytics. (Featured on SpeechTechMag.com.)
Satmetrix Standard helps SMBs develop customer experience management programs based on the Net Promoter Score (NPS) methodology.
Allegiance Dashboards 2 lets users drag and drop data from multiple sources for instant data visualization.
Marketers must use personal interaction data to build a 'contextual marketing engine,' according to Forrester Research
FICO will roll the acquired technology into its FICO Analytic Cloud.
Scout Formulas allow businesses to increase customer success and trigger customer engagement with unique key performance indicators and rules.
Savo Sales Process Pro integrates with CRM solutions, marketing automation tools, and sales methodologies.
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