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Articles: Analytics
Synergex announced it has released a new CRM analytics subscription service called VisualSmart, intended to work with data generated by Salesforce.com.
Global Product Performance Platform (GP3), fuses customer-centric strategies and user-focused design within a standards-based J2EE architecture.
SAS this week reported its fiscal year-end 2002 financials, and for the 26th consecutive year the company showed revenue growth.
Are vendors truly enabling businesses to operate in real time? Or is there still a long way to go?
The goal is to help organizations graduate from descriptive analytics to prescriptive analytics; the difference is that descriptive analytics captures historical customer data, where as prescriptive analytics creates actionable analysis on the data captured.
Revenues for the year were $209 million, a 12 percent increase over 2000; the company credits the gains to streamlining efforts.
Metrics and ROI will not materialize unless CRM incorporates major cultural change as an element of success.
DCI's George Schussel: A True Entrepreneur
CRM vendors report some sunny financial news as a major earnings reporting week comes to a close.
Just under half, 48 percent, of all companies provide real-time data feeds to decision makers, and nearly a third of respondents update their analytic databases hourly.
While mature parts of the CRM market shrink, new areas are growing exponentially.
While mature parts of the CRM market shrink, new areas are growing exponentially.
SF Insight will focus on data analytics and relationship marketing services
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