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Articles: Analytics
CRM, along with analytics, is becoming increasingly important as Teradata expands its data warehousing focus to drive customer value.
In today's challenging economic environment you will need to convince your company that you have the right strategy with the appropriate payback for the effort and investment.
During the product launch presentation Howard Dresner explained that Cognos's dedication to converging interactive-analysis capabilities with deep reporting functionality places Cognos in a leader position in the firm's Enterprise Business Intelligence Suite and Reporting Software Magic Quadrant.
Business Objects Enterprise 6.1 provides enhanced performance and analysis features.
*Winners were selected from among companies that either nominated themselves or were nominated by their vendors.
Getting the right product to the right customer at the right price is difficult in the automotive industry.
All businesses could benefit from more sophisticated marketing tools, and that these tools offer the greatest potential for return on investment.
WebSideStory has released HitBox Enterprise 9; Pivotal has introduced new and enhanced functionality for its Pivotal Healthcare Insurance solution; Portal Software has added features to its convergent billing solution; and Initiate Systems has announced the availability of Initiate Identity Hub 4.0.
Pivotal, Epicor, Icode, and others release new products.
The true cost of email marketing is the opportunity squandered as your loyal customers unsubscribe.
Take the following advice on how to overcome these six barriers, and keep your organization from being among those that have squandered their CRM investments.
Through KM support organizations can answer questions and resolve problems using, reusing, and adding to, information that exists all over the company, which in turn improves the bottom line.
Two-thirds of the companies surveyed across France, Germany, Italy, the Netherlands, and the United Kingdom say that customer satisfaction and loyalty within their organization is suffering due to the bad data.
Lawson Software yesterday introduced its Retail Comp Store Metrics Data Mart and Store Operations to improve store level profitability.
The two ASPs are partnering to provide clients with more detailed marketing capabilities.
Business Objects Tuesday announced it has integrated its business intelligence solution with Salesforce.com to allow customers to perform advanced reporting and ad hoc analysis of customer trends and sales pipelines.
Channel partners are salespeople, too. It's time we recognize the relationship for what it actually is.
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