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Articles: Analytics
Accenture's analytics applications for the financial services industry can be customized for specific industry segments and workflows.
Speech analytics, mobile recording, and surveying tools round out the new offerings. (Featured on SpeechTechMag.com.)
The conference's keynote speaker says creativity, risk-taking, and emotional engagement can be as powerful as analytics. (Featured on SmartCustomerService.com.)
Datameer releases a new connector for Tableau Desktop and Tableau Server.
TruConversion brings together heatmaps, surveys, polls, A/B testing, form analytics, and conversion funnels in one product.
The new version of Salience text analytics offers greater contextual understanding
With contact center metrics, it's time to look beyond the phone call and into the digital customer experience. (Featured on SmartCustomerService.com.)
MarketSight adds a new user interface to its data analysis and reporting solution.
Salesforce Wave for Big Data is based on the Salesforce Analytics Cloud.
Zed Customer Portal provides access to real-time analytics and business information.
New additions to InMoment's Experience Hub will be available this summer.
Company rolls out new call marketing optimization platform for digital marketers.
Upgrade brings improved performance, smarter analytics, and expanded data access.
Lexalytics' SWIZ is a new feature of the Semantria Online Configurator.
Employee Engagement Manager added to NICE's workforce management solution, while Vidyo integration and cloud availability announced for its analytics products.
Marketers can now extend integrated multichannel campaigns to their mobile app audience through the Teradata-Urban Airship integrated solution.
Logi Analytics makes Logi Info and Logi Vision available through Microsoft's Azure Marketplace.
In-Memory analytics engine allows iOS mobile device users to visualize and explore data locally.
New AgilOne integration with Google Analytics enables marketers to see which campaigns and keywords bring the most profit and customer lifetime value.
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