Software giant builds out deeper cloud social offerings
Daily News,
Posted 05 Jun 2012
Features include enhanced support for Hadoop and stronger analytics for marketers
Daily News,
Posted 04 Jun 2012
Analytics Engine maps customer behavior to business drivers, unifies trends and predictions across departmental functions.
Daily News,
Posted 04 Jun 2012
More contact centers will deploy technologies in 2012.
Insight,
Posted 01 Jun 2012
More companies are wising up to these applications' benefits.
Insight,
Posted 01 Jun 2012
Features include real time insights, analytics, and mobile capabilities.
Daily News,
Posted 30 May 2012
Webtrends Advanced Analytics is now certified for integration with SAP applications to provide rich insights into campaign effectiveness, commerce, and online customer service.
Daily News,
Posted 30 May 2012
Big data strategy will play dominant role for company through 2015
Daily News,
Posted 29 May 2012
The company is bringing its big data integration and big data quality solutions to the EMC Greenplum platforms.
Daily News,
Posted 24 May 2012
Offering provides complete user experience management for customers leveraging SAP solution-based environments.
Daily News,
Posted 15 May 2012
New partnership centered on delivering online marketing metrics using web and mobile accessible BI dashboards.
Daily News,
Posted 10 May 2012
Offering includes enhanced reporting features, analytics, and new segmenting capabilities
Daily News,
Posted 09 May 2012
The company will help financial institutions take action on customer complaints.
Daily News,
Posted 09 May 2012
Updates to security and analytics include new permissions rules, recording integrations, and active directory enhancements.
Daily News,
Posted 09 May 2012
New supervisor workflow, AV player for search/queries/evaluations, and tabbed interface round out the enhancements.
Daily News,
Posted 07 May 2012
Enhancements include an interactive dashboard, emotional index scores, and offline research options
Daily News,
Posted 07 May 2012
The free offering promises to change the way small businesses manage their online marketing and reputation.
Daily News,
Posted 03 May 2012
New bundled voice of the customer solutions help decrease the cost and complexity for customer experience professionals.
Daily News,
Posted 02 May 2012
The offering, enhanced by recent Fizzback and Merced acquisitions, enables enterprises to shape interactions as they occur and impact every stage of the interaction lifecycle.
Daily News,
Posted 02 May 2012
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