Enterprise feedback management solutions are replacing conventional surveying tools as companies seek a centralized surveying framework that leverages all data.
Magazine Features,
Posted 01 Feb 2007
Business Problem: The sales department lacks the ability to accurately forecast, hindering its ability to design sales plans, restructure the sales force, and leverage information from other departments.
Re:Tooling,
Posted 01 Feb 2007
Mobile gets another push today with Experian's release of the first mobile solution for gathering company credit information.
CRM Featured Articles,
Posted 30 Jan 2007
SugarCRM rounds out its previously SFA-focused application with new multichannel marketing and BI functionality to appeal to a wider market; one analyst calls it an evolution.
CRM Featured Articles,
Posted 29 Jan 2007
The latest release of Oracle Business Intelligence Suite includes new visualization and reporting capabilities, intended to broaden the ways workers access BI.
CRM Featured Articles,
Posted 29 Jan 2007
Two new solutions are designed to garner insight from structured and unstructured data, helping to make the contact center a bigger piece of the enterprise puzzle.
CRM Featured Articles,
Posted 25 Jan 2007
The BPM vendor will acquire predictive analytics vendor Decisioneering, which should help beef up its risk management functionality.
CRM Featured Articles,
Posted 24 Jan 2007
A research report rates 11 vendors and their products in the performance management space, giving users a sense of where to turn to improve business results.
CRM Featured Articles,
Posted 22 Jan 2007
The BI vendor adds real-time operational dashboards to its performance management solution and announces tighter integration with Salesforce.com.
CRM Featured Articles,
Posted 17 Jan 2007
Clementine is equipped with nearly 50 major enhancements spanning data preparation, graphs, modeling, output, security, performance, scoring, and more.
CRM Featured Articles,
Posted 16 Jan 2007
Market penetration has been slow, but the benefits of contact center performance management applications to the contact center and other enterprise departments are expected to help spur growth.
CRM Featured Articles,
Posted 10 Jan 2007
NCR will spin off its Teradata division, in a move to enable both soon-to-be independent companies to better focus on their customer base, business strategy, and operational needs.
CRM Featured Articles,
Posted 09 Jan 2007
The supply and demand talent dynamic for technology-based industries is one of the main factors behind expected growth in wages in 2007, a talent and outsourcing services provider says.
CRM Featured Articles,
Posted 03 Jan 2007
The Cincinnati Enquirer turns to WebSurveyor to help guide its editorial direction.
REAL ROI,
Posted 01 Jan 2007
BBBS can now produce reports on the level of need per school district.
REAL ROI,
Posted 01 Jan 2007
Econometrics has long been the province of Ph.D.s, but applications for marketers are emerging via automated user interfaces and BI reporting tools.
Magazine Features,
Posted 01 Jan 2007
Insight,
Posted 01 Jan 2007
The first step in embracing analytics is to have a CEO who sees analytics as a corporate differentiator.
Insight,
Posted 01 Jan 2007
The transition marketers have had to make--from creative souls to metrics mavens--has occurred quickly over a relatively short period of time. Here, a brief on recent developments and some tips for remaining competitive.
Magazine Features,
Posted 01 Jan 2007
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