CIOs who sit down and align their IT workforces will improve effectiveness and find that they can be proactive versus reactive in addressing business needs.
CRM Featured Articles,
Posted 22 Nov 2006
Baby Boomers have a strong online customer presence, but companies must pay attention to factors aside from age to get the full picture of this cohort.
CRM Featured Articles,
Posted 20 Nov 2006
Relationship calling plans lead to large mobile phone usage among young consumers; coverage and reliability trump newer capabilities.
CRM Featured Articles,
Posted 20 Nov 2006
The acceleration means a greater return on investment for companies and a bigger piece of the enterprise pie for marketers.
CRM Featured Articles,
Posted 09 Nov 2006
Pitney Bowes Group 1 makes additions and upgrades to its data management offerings, built on a new platform; pressure in the market is quickly increasing, according to one analyst.
CRM Featured Articles,
Posted 07 Nov 2006
Generation Nation '06: This special issue presents an overview of population trends for consumer strategists that divides America into a nation of generations.
Magazine Features,
Posted 01 Nov 2006
Uncover the diamond mine in your customer base.
Viewpoints,
Posted 01 Nov 2006
Purisma's new Data Hub product focuses on improving data accuracy while reducing implementation times, which one analyst says increases these types of solutions' value.
CRM Featured Articles,
Posted 01 Nov 2006
The BPM software provider announces the launch of Hyperion System 9 Release 9.3, which focuses on data cleansing and integrity, as well as integration.
CRM Featured Articles,
Posted 31 Oct 2006
Increased customer activity and better search engine performance will grow paid search, but companies must mind their budgets, according to a new study.
CRM Featured Articles,
Posted 30 Oct 2006
Marketers struggle with using Web-site clickstream behavior in email due in large part to lack of expertise, data overload, and integration issues.
CRM Featured Articles,
Posted 25 Oct 2006
A new survey of 5,000 Web developers finds that interest in new Web languages and technologies is growing, meaning higher levels of site performance for users.
CRM Featured Articles,
Posted 23 Oct 2006
The company releases version 4.0 of its EFM solution, which, when tied to its other applications, provides the enterprise with EFM suite, according to one analyst.
CRM Featured Articles,
Posted 16 Oct 2006
The information broker announces its most granular customer segmentation model yet, and acquires Estonian credit bureau Krediidiinfo.
CRM Featured Articles,
Posted 12 Oct 2006
Oracle's release of PeopleSoft Enterprise Financial Management 9 underscores the call for compliance in the marketplace and motion on the Fusion road map.
CRM Featured Articles,
Posted 03 Oct 2006
Two new products address the growing popularity of integrating on-demand apps with other solutions and analytics.
CRM Featured Articles,
Posted 02 Oct 2006
They say that timing makes champions. These eight winners in as many categories (plus up-and-comers in our One to Watch boxes) prove the adage as they join more than a score of industry leaders in a year of opportunity-making industry changes.
Magazine Features,
Posted 01 Oct 2006
Enhanced intelligence maximizes customer acquisition and retention.
Viewpoints,
Posted 01 Oct 2006
How visual mapping adds value to CRM.
Viewpoints,
Posted 01 Oct 2006
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