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Articles: Analytics
The integration merges pipeline management and document analytics.
The joint Verint-Kana cloud-based solution enhances customer engagement insight.
Indicative is a cloud based, self-service analytics platform.
Qlik Sense users can create visualizations, dashboards, and interactive reports from any device while IT gains enterprise governance.
FPX Version 8.0 includes more predictive capabilities and tighter integrations with CRM systems.
Experian Data Quality's new offering leverages Experian Business Information Services' data resources.
Datawatch Visual Data Discovery to power QuickPivot's Campaign Management Platform.
The solution helps sales teams predict quarterly sales through machine learning.
The company's Discover WFO suite in the cloud is unified with its contact center platform just four months after the acquisition of Uptivity
New reporting feature predicts customer satisfaction level.
The partnership is expected to yield marketing, commerce, analytics, and customer experience solutions.
The partnership between Hootsuite and Contactzilla brings social listening to contact management,
New metric provides marketers a standard grade for overall efficiency of their acquisition spending across channels, vendors, media types, and campaigns.
TIBCO Engage delivers real-time interaction and customer loyalty management.
Confirmit Panel App offers a mobile platform for conducting customer research.
Calabrio One WFO and analytics to be integrated by the technology solutions provider.
Web services layer provides deep real-time analytics and content lifecycle tracking.
Clarabridge adds speech analytics to its complete voice of the customer portfolio. (Featured on SpeechTechMag.com.)
Sales operations shift focus from number-crunching to pipeline analysis.
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