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Articles: Analytics
The deal expands Verint's cross-selling opportunities within the customer service market.
This simply explained metric may not be as simple as it seems.
Forrester report predicts hottest categories will be SaaS and analytics.
Capillary Technologies delivers results through consumer behavior intelligence and targeted time-focused campaigns.
The home fitness brand increases call center efficiency with CallMiner Eureka.
Gain a clear understanding of the state of your sales pipeline
Newfeatures, functionalities, and complete mobile accessibility highlight the BI Office 5.0 release.
Online merchants must balance protecting customers with giving them what they want.
C9 Revenue Index shows 19 percent increase in sales pipelines.
Dialog Dashboard becomes the latest part of the Splice Dialog Suite for building and measuring campaigns.
Marketo's acquisition means deeper integration for Insightera customers.
Bluenose will use the money to strengthen its new customer and predictive analytics platform.
Source Metrics allows digital marketers to measure clicks, conversions, and online or in-store sales from their published social content.
The Birst Visualizer incorporates visual discovery, guidance, and recommendations.
SAP InfiniteInsight predictive analytics leverages technologies gained in the acquisition of KXEN.
The partnership between Capgemini and Pivotal will focus on co-innovation, the first area of focus is the ‘Business Data Lake,' a new approach to data access and analytics.
New software release lets data scientists and marketers create models that simulate consumers' real-world purchase behavior.
Analytics-Driven Quality (ADQ) will be available as part of the inContact Workforce Optimization (WFO) Suite. (Featured on SpeechTechMag.com).
At the change of years, CRM welcomes new social, mobile, and gamification trends.
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