Logo
BodyBGTop
Articles: Customer Service/Call Centers
Customer Respect Group study cites superior content and search functionality.
Internationalization features in latest version provide support for Japanese, Korean and Chinese.
Save time and money by increasing right party contact rates.
Social media use in the contact center is projected to grow 22.9 percent this year.
Jacada Mobile Agent bridges mobile self-service with customer care.
Technology creates a conversation bridge between mobile apps and customer service centers.
Caller First Analytics and location-based dashboards let users view call center data on the go.
The SaaS-based solution suite enables unified customer communications and contact center technology.
Unified communications are key to keeping—and winning—today's social customer.
Providers struggle in an industry undergoing massive change.
More contact centers will deploy technologies in 2012.
IRely makes a wise choice with TechExcel's CustomerWise.
It's easier than you think to make sense of Twitter.
To serve customers, go with what you (and they) know.
The Salesforce.com platform will support customer service communications in 39 languages and regional dialects.
The agreement broadens Datapoint's contact solution set and expands Knowlagent's market reach.
The wireless carrier will open in a T-Mobile facility slated for closure and could save jobs lost there.
Next-generation live chat brings new levels of customer satisfaction.
The ONE Correspond for Salesforce social enterprise app boosts customer service, sales, and marketing communications with personalized interactivity and enterprise mobility.
Pages: << Prev  1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176 177 178 179 180 181 182 183 184 185 186 187 188 189 190 191 192 193 194 195 196 197 198 199 200 201 202 203 204 205 206   Next >>
 
Companies: Customer Service/Call Centers
Search
Popular Articles
 

BodyBGRight
Home | Get CRM Magazine | CRM eWeekly | CRM Topic Centers | CRM Industry Solutions | CRM News | Viewpoints | Web Events | Events Calendar
DestinationCRM.com RSS Feeds RSS Feeds | About destinationCRM | Advertise | Getting Covered | Report Problems | Contact Us