Logo
BodyBGTop
Articles: Customer Service/Call Centers
Desk 360 offers SMBs a collection of tools for greater customer insights and context. (Featured on SmartCustomerService.com.)
Virtual receptionist provider Conversational has added live Web chat support to its portfolio of services for law firms.
Sentiment has enhanced multichannel engagement capabilities by adding chat app integrations to its social customer service platform.
Partners can bundle new cloud-based contact center services from Five9 with PBX. (Featured on SmartCustomerService.com.)
In this exclusive interview CEO Robert Johnson reveals the company's latest customer support updates and future product plans.
Inbenta's search platform can provide self-service search capabilities for company customer support knowledge bases.
Bundles are delivered as unified communications as a service for contact center as a service. (Featured on .)
General Dynamics' CXP is a contact center platform based on Genesys technology.
Interactive Intelligence's PureCloud Engage is now available on the Salesforce.com AppExchange. (Featured on SmartCustomerService.com.)
Hotline offers in-app messaging, rich campaigns, and FAQs for mobile apps. (Featured on SmartCustomerService.com.)
Broadview's OfficeSuite Connector is now available on the Salesforce.com App Exchange. (Featured on SmartCustomerService.com.)
New user interface is backed by advanced scorecards, gamification, coaching, and e-learning. (Featured on SmartCustomerService.com.)
InGenius Connector Enterprise 4.0 now provides telephony support in Salesforce.com Omni-Channel. (Featuredon SmartCustomerService.com.)
An improved user experience is the center of Noble Systems' upgraded mobile contact center management tool. (Featured on SmartCustomerService.com.)
Stella Connect offers a new way for consumers to provide feedback about their customer service experiences. (Featured on SmartCustomerService.com.)
Improved visual developer tools enable faster, easier self-service application development. (Featured on SmartCustomerService.com.)
Heywire's text messaging platform for sales and customer service is now available on the Salesforce.com AppExchange.
Avaya launched the Avaya Midmarket Cloud, containing the Powered by Avaya IP Office and OnAvaya-Google Cloud Platform solutions. (Featured on SmartCustomerService.com.)
NICE's latest VOC solution maps emotional expression to observed behaviors. (Featured on SmartCustomerService.com.)
Pages: << Prev  1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176 177 178 179 180 181 182 183 184 185 186 187 188 189 190 191 192 193 194 195 196 197 198 199 200 201 202 203 204 205 206 207 208 209 210 211 212 213 214 215 216 217 218 219 220 221 222 223   Next >>
 

Companies: Customer Service/Call Centers
Search
Popular Articles
 

BodyBGRight
Home | Get CRM Magazine | CRM eWeekly | CRM Topic Centers | CRM Industry Solutions | CRM News | Viewpoints | Web Events | Events Calendar
DestinationCRM.com RSS Feeds RSS Feeds | About destinationCRM | Advertise | Getting Covered | Report Problems | Contact Us