Knowing where consumers are can reveal a lot about who they are.
Magazine Features,
Posted 26 Jan 2010
This month's special report on innovation may have a bit of an emphasis on the inhuman machine, but we still know the single-most important part of technology is the user interface. What happens when the user becomes the interface?
Magazine Features,
Posted 26 Jan 2010
Cutting-edge technologies are altering the possibilities that are open to us. Is your company prepared to embrace the new?
Magazine Features,
Posted 26 Jan 2010
Perhaps more than ever, it's a good idea to look for good ideas? But where are they hiding?
Magazine Features,
Posted 26 Jan 2010
To get back to more personalized content, companies are discovering geolocation technologies.
Re:Tooling,
Posted 26 Jan 2010
You can't know where you are unless you look—and look hard.
Reality Check,
Posted 26 Jan 2010
Online community provider extends its private network to Facebook and Twitter.
CRM Featured Articles,
Posted 23 Jan 2010
Properly built, an online community can generate engagement and two-way dialogue.
Viewpoints,
Posted 21 Jan 2010
The $17.8 million cash purchase of email deliverability specialist Pivotal Veracity is intended to help the marketing automation pioneer compete with best-of-breed email service providers.
CRM Featured Articles,
Posted 19 Jan 2010
In response to the demand for cross-channel marketing functionalities, the research firm publishes its first report covering this trend.
CRM Featured Articles,
Posted 19 Jan 2010
With the launch of Business Objects Sustainability Performance Management, SAP wants to provide companies with holistic views into their sustainable strategies and actions.
CRM Featured Articles,
Posted 19 Jan 2010
Like a wise man once said, skate where the puck is going.
Viewpoints,
Posted 19 Jan 2010
How to adopt—and adapt—CRM for a generation raised on mobile technologies.
Viewpoints,
Posted 17 Jan 2010
After closing deals at the end of 2009, the social media agency aims to deliver a broad suite of social media capabilities.
CRM Featured Articles,
Posted 15 Jan 2010
The social business software provider buys a social media monitoring company and plans to extend social insight across the entire enterprise.
CRM Featured Articles,
Posted 15 Jan 2010
In Forrester's Annual survey, Barnes and Noble, Marriott Hotels, and Hampton Inn and Suites deliver the best experiences.
CRM Featured Articles,
Posted 15 Jan 2010
A recent DMG Research study on UC examines major players, trends, and a potential wild card that could shake up the space.
CRM Featured Articles,
Posted 15 Jan 2010
NRF Annual '10: Consumers are looking for value that goes beyond just a price cut.
CRM Featured Articles,
Posted 13 Jan 2010
NRF Annual ‘10: With the worst of the economic recession behind them, retailers must seek new growth opportunities through jobs, innovation, and international expansion.
CRM Featured Articles,
Posted 13 Jan 2010
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