With its latest launch, the social solution provider brings forward new reporting dashboards, mobile applications, and social network interoperability.
Daily News,
Posted 31 Aug 2010
Magic Quadrant for CRM Multichannel Campaign Management '10: Microsoft and Portrait Software are in, Infor CRM Epiphany and Market2Lead are out.
Daily News,
Posted 31 Aug 2010
With one of CRM's elder statesmen at the helm, Workday's performance management may become the next wave of CRM technology
Magazine Features,
Posted 24 Aug 2010
In a monumental, though predictable move, IBM purchases marketing automation technology.
Daily News,
Posted 19 Aug 2010
Bazaarvoice releases a product geared toward helping businesses drive customers from social networks to brand Web sites.
Daily News,
Posted 19 Aug 2010
The socially evolved ECM player expands its social media and productivity services, adding a no-cost microblogging tool to its offerings.
Daily News,
Posted 19 Aug 2010
CRM Evolution '10: Your one-stop shop for all the links, coverage, and blogposts of this year's conference by the staff of CRM magazine and from around the Web.
Daily News,
Posted 10 Aug 2010
CRM Evolution '10 — Day 2: Ovum research analyst Ian Jacobs envisions the future of location-based customer interactions.
Daily News,
Posted 07 Aug 2010
CRM Evolution '10 — Day 1: "Social will be like air in 2011," says Altimeter Partner Ray Wang in presenting the top use cases for social CRM.
Daily News,
Posted 07 Aug 2010
CRM Evolution '10: As CRM magazine's annual conference gets under way, the ninth annual awards honor companies, customers, and industry visionaries for successes in the CRM marketplace over the previous 12 months.
Daily News,
Posted 02 Aug 2010
destinationCRM Exclusive: Infor, a provider of enterprise software solutions, launches a new intelligence-based email marketing tool.
Daily News,
Posted 02 Aug 2010
How to embrace social engagements in the contact center.
Viewpoints,
Posted 26 Jul 2010
In an effort to provide better predictive analytics, Pitney Bowes pulls out its checkbook.
Daily News,
Posted 25 Jul 2010
ThinkForward '10: The inaugural edition of Beagle Research Group's new award recognizes excellence in business processes, cost containment, and customer relationships.
Daily News,
Posted 25 Jul 2010
The cloud computing business software provider looks to new partnerships to integrate friends into the shopping experience.
Daily News,
Posted 18 Jul 2010
Forrester Wave on Listening Platforms '10: Listening platforms have evolved beyond monitoring tools in order to better inform the entire enterprise, says the newest Forrester Research report.
Daily News,
Posted 16 Jul 2010
How AAA Mid-Atlantic turned database marketing into member retention.
Magazine Features,
Posted 14 Jul 2010
Aberdeen Group Retail Summit '10: Two keynotes offer new insight into the impact of social and mobile marketing.
Daily News,
Posted 09 Jul 2010
CDC Software climbs out of the shadows with two important product releases.
Daily News,
Posted 02 Jul 2010
|