Better connections with customers and more efficient use of resources will drive future IT investments
Insight,
Posted 01 Oct 2011
Technology, not philosophy, has altered consumers' expectations
Insight,
Posted 01 Oct 2011
But conference panel warns against sacrificing the basics
Insight,
Posted 01 Oct 2011
Cloud-based offering includes tools to increase the return on investments from social, mobile, and search engine marketing.
Daily News,
Posted 29 Sep 2011
Acquia helps Mercedes-Benz builds an online market research community.
Daily News,
Posted 27 Sep 2011
Ushering in the age of digital customer relationships in marketing
Viewpoints,
Posted 23 Sep 2011
New solutions and services help businesses respond in real time to shifting customer preferences.
Daily News,
Posted 21 Sep 2011
Tool helps businesses in their partner networks leverage brand influence on Facebook business pages.
Daily News,
Posted 20 Sep 2011
The transaction will allow NICE to create a voice of the customer offering that combines direct, indirect, and inferred customer feedback.
Daily News,
Posted 19 Sep 2011
Organizations need to be smart and think long term
Viewpoints,
Posted 16 Sep 2011
ExactTarget's new cross-channel applications coincide with the release of drag-and-drop automation, Audience Builder, real-time customizable reporting, SocialPages, and HubExchange.
Daily News,
Posted 14 Sep 2011
A new study reveals greater demands for mobility and cloud-based applications.
Daily News,
Posted 14 Sep 2011
Store Vantage helps appointment-based businesses grow their client-base by enabling customers to post reviews in their personal Facebook newsfeeds
Daily News,
Posted 14 Sep 2011
The UK ISP sees a rise in unwanted email complaints from consumers.
Daily News,
Posted 13 Sep 2011
Semcasting to use Digital Element's hyperlocal geolocation technology to target digital neighborhoods and increase qualified audience coverage.
Daily News,
Posted 13 Sep 2011
Cloud contact center provider adds configurable calling limits to robust compliance suite that also includes cell phone treatment tools
Daily News,
Posted 13 Sep 2011
Using email and social media can help you graduate to the next level
Viewpoints,
Posted 12 Sep 2011
Define what your customers can expect from you
Viewpoints,
Posted 12 Sep 2011
The help desk software provider goes ape for this eNewsletter service.
Daily News,
Posted 08 Sep 2011
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