Latest version simplifies social media management for marketers.
CRM Featured Articles,
Posted 15 Jul 2011
A 360-degree view of the customer is a window to all customer interactions
Viewpoints,
Posted 15 Jul 2011
Rhobi's new community platform provides social commerce for business Web sites, enabling their products and services to be searched from all connected Web sites across the Internet.
CRM Featured Articles,
Posted 12 Jul 2011
Mobile users will have access to an interactive experience on the go.
CRM Featured Articles,
Posted 06 Jul 2011
All's fair in love and war—and retail
Front Office,
Posted 24 Jun 2011
K9Cuisine.com generates a revenue increase simply by keeping its name in tweeted URLs
REAL ROI,
Posted 24 Jun 2011
Groupon and others put group buying discounts on the menu
Magazine Features,
Posted 24 Jun 2011
Magazine Features,
Posted 24 Jun 2011
Shopping trend empowers consumers and challenges business strategies
Magazine Features,
Posted 24 Jun 2011
Companies seeking suppliers have plenty from which to choose, but the market is turbulent
Magazine Features,
Posted 24 Jun 2011
Fierce battle centers on retail players and favors those who adapt best to new market dynamics
Magazine Features,
Posted 24 Jun 2011
Mass-messaging systems help keep constituents informed
Insight,
Posted 24 Jun 2011
Half of Americans use their mobile devices to make purchases, study shows
Insight,
Posted 24 Jun 2011
Gartner forecasts that social and mobile approaches will influence at least 80 percent of consumers' discretionary spending by 2015
Insight,
Posted 24 Jun 2011
A critical component of successful voice of the customer programs
Viewpoints,
Posted 17 Jun 2011
Improved customer care and navigation capabilities highlight upgrades of Amdocs' pre-integrated solution for mid-tier and independent cable operators.
CRM Featured Articles,
Posted 15 Jun 2011
Suite integrates the Web, social, and mobile capabilities.
CRM Featured Articles,
Posted 14 Jun 2011
Solutions will be integrated via ExactTarget's Interactive Marketing Hub to help improve sales-marketing efficiency and deliver cross-channel campaigns.
CRM Featured Articles,
Posted 14 Jun 2011
Email is still the most effective way of reaching customers, but campaigns should also include the Web, SMS, social media, and other channels.
CRM Featured Articles,
Posted 10 Jun 2011
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