The provider of professional services automation -- now a NetSuite company -- announces closer integration with Salesforce.com.
CRM Featured News,
Posted 19 Jan 2009
NRF Annual '09: No pressure or anything, but retailers are the key to building "a stronger America."
CRM Featured News,
Posted 13 Jan 2009
"Customer satisfaction" and "customer retention" top the list for marketing executives.
CRM Featured News,
Posted 12 Jan 2009
The small-business CRM provider unleashes Basic, Deluxe, and Pro editions.
CRM Featured News,
Posted 12 Jan 2009
Customer retention is one thing. Identifying the right ones to retain is another.
CRM Featured News,
Posted 07 Jan 2009
Analysts weigh in on content management trends for the New Year.
CRM Featured News,
Posted 07 Jan 2009
There are several layers to effective email messaging. Delivery is the first one, but getting customers to open and act on emails is what matters.
Magazine Features,
Posted 01 Jan 2009
Companies like Google and Netflix are using inducement prizes to encourage product innovation—and it's saving them money.
Viewpoints,
Posted 22 Dec 2008
SAP's business intelligence division strengthens its abilities in data warehousing and data exploration with its latest BI OnDemand release.
CRM Featured News,
Posted 17 Dec 2008
A new tagging feature aims to make reviews more easily accessible.
CRM Featured News,
Posted 16 Dec 2008
The company expands its online marketing platform with a new text-messaging solution.
CRM Featured News,
Posted 15 Dec 2008
Gartner points to the continued evolution of software-as-a-service implementations.
CRM Featured News,
Posted 12 Dec 2008
A research firm and an industry trade group both come to the same conclusion: "Fewer people may be hitting the stores in January to redeem gift cards."
CRM Featured News,
Posted 05 Dec 2008
The CRM vendor's mobile solution is now available for Nokia phones and other smartphones running the Symbian operating system.
CRM Featured News,
Posted 04 Dec 2008
A survey by Coremetrics shows a general decline in e-commerce holiday-shopping results -- but several verticals saw a surprise lift.
CRM Featured News,
Posted 02 Dec 2008
A new report from Aberdeen suggests that the best time for marketers is when customers are communicating through their actions.
CRM Featured News,
Posted 02 Dec 2008
BumpTop, a computer desktop solution from Bump, Inc., uses Intridea CrowdSound to develop customer conversation.
Secret of My Success,
Posted 01 Dec 2008
The voice of the customer helps Intuit in an online revamp.
REAL ROI,
Posted 01 Dec 2008
CareerBuilder.com, the largest job-search and employment Web site, aims to ease subscribers' search burden.
REAL ROI,
Posted 01 Dec 2008
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