Articles: Sales Automation
In addition to BlackBerry, Sendia has plans to support other handheld data platforms, including the PalmOne Treo and certain PocketPC form factors, with Symbian as a possible future addition.
Partners now account for more than half of Salesnet's new accounts in the midtier.
The field technician's face is the only company face most customers will ever see--and when a new service is needed, or an existing one fails, it is the only face they want to see.
The primary objectives of this initiative are targeting growth, time efficiency, and the construction of a world-class infrastructure based on heightened standards of performance expectations.
CRM initiatives need to be driven from the c-level, but it takes the daily efforts of those associates who use the systems to make CRM a success.
When a rep can squeeze in time with physicians it is paramount to bring the right message to the right doctors at the right time.
Overall, SMBs are expected to increase their technology spending this year 6.6 percent over last year.
The mobile workforce will continue to spend much of its time updating the corporate system until a truly mobile CRM system is fully developed.
Salesforce.com announced Spring '04, the latest edition of its CRM application, which includes more than 150 new features, a new point-and-click customization tool called Salesforce.com Studio, and an update to its sforce programming platform.
Mobile sales solutions are a hot spot among CRM projects.
We embarked on a mission to find outstanding examples of recent CRM results in the midmarket.
Organizations must be able to update and access valuable customer data in real time.
Pricing technology enables manufacturers and suppliers to evaluate customer requests.
Aggregating customer data in real-time across multiple applications, platforms, systems, and entire organizations can be more difficult than herding cats, but there is an alternative: an interoperating system.
Businesses are not properly marrying their process with their software, creating gaps that are sapping the effectiveness of their CRM strategies.
The moves are part of the company's plans to expand, evolve, and increase its presence as an ASP delivering a variety of CRM solutions.
The pairing integrates White Pajama's contact center and telephony functionality with Salesforce.com's on-demand CRM services.
Michael Fields, director of business sales operations for Cingular Wireless, discusses the challenge of implementing CRM.
B2B CRM must be extended to address the needs and wants of extended selling teams, their customers, and their prospects.
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Companies: Sales Automation
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