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Articles: Sales Automation
How Latin business ecosystems affect CRM strategy
How Palm increased revenues 20 percent
Framingham, MA-based research firm IDC found that more and more vertical markets are deploying mobile solutions, but another recent IDC study showed that sales of mobile devices slipped 6 percent in the third quarter of 2003.
A two-way integration enables Outlook users to have all the information from email move into the UpShot CRM system and vice versa by simply clicking on the specific email.
E.piphany Inc. this week announced that it is teaming with Microsoft Corp. on Web services that will result in the integration of Microsoft's a next-generation geographic mapping system with E.piphany's E.6 CRM suite.
User defined alerts breath new life into old push technology; mobile devices unlock messages; executive overkill, says critic
Web collaboration specialist breaks out of the online chat box; new sales edition; a much-needed revenue stream, says analyst
Taking knowledge to the point of sales and service
Stellar CRM is possible. Here are the stories of five outstanding implementations to prove it.
The enterprise CRM suite landscape is changing, led largerly by efforts in integration.
the 20 most influential people in CRM in the past year
Customer Support software is the first in the company's suite of CRM applications built on the .NET framework
Aberdeen Group offers e-commerce tips; the dawn of DCM; much work remains
Expands on key manufacturing vertical with release 5; configuration and quoting; taking XML orders
Electronic documents meet physical world; sales proposals at click speed; the RFP machine
A new version of the contact manager offers better integration with Microsoft Outlook and Excel and is packed with new features
New mobile solution enables disconnected users to remain productive
Itron turns on CRM and ERM software; information floods the enterprise; flicker, flicker, flicker
Art Technology Group unveils ATG6 Beta; online selling, marketing and customer support; "our portal connects with everyone," says exec
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Companies: Sales Automation
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