A technology-infrastructure specialist saves about $60,000 in one year by implementing a Web-based service management application from BlueFolder.
REAL ROI,
Posted 01 Oct 2007
Few vendors were prepared to meet the company's requirements for customizable products.
REAL ROI,
Posted 01 Oct 2007
A medical marketing company fills its sales transparency prescription with Entellium.
REAL ROI,
Posted 01 Oct 2007
You track your sales team's numbers -- and so does each member of the team. Here's what you need to know about the business of sales compensation, and how you can make it work for all of you.
Magazine Features,
Posted 01 Oct 2007
After years of false starts, wrong turns, and disruptive detours, SMBs can now steer themselves in the right direction: Marketing can finally get them where they want to go.
Magazine Features,
Posted 01 Oct 2007
We often find that CRM systems give sales managers numbers when what they really want is insight. Is CRM finally ready to demystify sales management?
Reality Check,
Posted 01 Oct 2007
Dreamforce '07: A summary of what's on display from Salesforce.com partners at the company's annual convention.
CRM Featured Articles,
Posted 19 Sep 2007
Dreamforce '07: AppExchange says hello to its younger, bigger sister: Force.com, touted as "platform-as-a-service"; the family also welcomes a cousin: Visualforce, hailed as "user-interface-as-a-service."
CRM Featured Articles,
Posted 18 Sep 2007
Sales managers must beat the clock when it comes to executing compensation analytics.
Viewpoints,
Posted 14 Sep 2007
The on-demand provider releases upgrades to two vertical editions, as software-as-a-service vendors take "a more focused approach," according to one industry analyst.
CRM Featured Articles,
Posted 13 Sep 2007
Integration of Web analytics and CRM targets improvement of B2B marketing and sales.
CRM Featured Articles,
Posted 11 Sep 2007
The company debuts with a brace of on-demand applications designed to pull more sales data from the popular CRM system.
CRM Featured Articles,
Posted 10 Sep 2007
The growing demand for all things "on-demand" -- from our entertainment to our business information -- is rapidly changing how B2B customers and prospects want to learn about your products and services.
Viewpoints,
Posted 04 Sep 2007
Business problem: Salespeople need on-the-road access to opportunity, lead management, and other sales-force-automation-related functions.
Re:Tooling,
Posted 01 Sep 2007
The leaders, the winners, and the honorees--the best of the CRM industry over the last 12 months.
Magazine Features,
Posted 01 Sep 2007
SFA is evolving into something larger and more comprehensive than it has ever been.
Magazine Features,
Posted 01 Sep 2007
This year's inductee has earned his place in the pantheon several times over.
Magazine Features,
Posted 01 Sep 2007
The vendor's newest release adds emotion detection, sitemap functionality, personalized routing, and a bundle of new chat features.
CRM Featured Articles,
Posted 29 Aug 2007
Sales compensation vendor Centive tries to make its Compel on-demand product as attractive for sales as for finance.
CRM Featured Articles,
Posted 27 Aug 2007
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