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Articles: Sales Automation
McCloskey says that over the past nine months FrontRange has taken significant steps to change its corporate perspective regarding GoldMine, deciding to step up research and development.
Going public creates a new set of challenges for Salesforce.com. Not only must its management continue to comply with ongoing and increasingly complex disclosure regulations, but it must also contend with the overnight wealth enjoyed by the company's currently faithful employees.
Times have changed. Many of today's CRM solutions have matured and are delivering the capabilities for customers to leverage best practices easily, without heavy reprogramming.
Open source technologies are starting to crop up in CRM, from the server platform to the user interface.
Mobile CRM continues to be a juggling act of convenience versus connectivity, particularly as more companies switch to emerging service-based CRM tools.
Both companies needed a system to mobilize employees and improve customer response quality in the face of unexpected circumstances.
The new offerings are in the areas of advertising/media sales, commercial lending, and telecommunication services.
Consumers use these hot spots, but the driving force behind the installations is the needs of traveling salespeople and other mobile professionals.
The company was able to create reports that drew on prospective clients and their specific interests in the property for sales follow-up, and provided the sales team at The Lodge with weekly reports of reservation holders' online activity.
Before organizations get too enamored with wireless solutions they first must understand what problem(s) they are trying to solve and identify measurable ROI.
According to the survey, 70 percent of respondents are at least aware of the pay-as-you-go model for enterprise software, but only 20 percent say they are already using it.
Here are the five strategies of five companies that have turbocharged their CRM initiatives.
Ultimately getting buy-in from both management and users will take a successful pilot.
The new approach shook up a drowsy company, giving it a renewed spark and focus to face a more competitive landscape.
Marketers have done a lot of house cleaning and are better positioned and able to effectively garner more budgets internally.
These executives had a clear understanding of exactly what part of the sales process needed to be improved.
Getting critical information in the hands of customers and reps faster is a key contributor to our sales growth.
New technologies are boosting the adoption of wireless solutions.
In addition to BlackBerry, Sendia has plans to support other handheld data platforms, including the PalmOne Treo and certain PocketPC form factors, with Symbian as a possible future addition.
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