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Articles: Sales Automation
Unique considerations specific to CRM projects fall into two groups: those things you must do, and those things you must avoid.
The system has to be simple to use and offer real value to sales representatives and other stakeholders.
The deployment began in May; the plan is to roll out the new system to 1,200 users over the next year.
The increase in government e-procurement spending is largely due to the popularity of what is known as reverse funding.
Target marketing is much more effective than sporadic initiatives, trying to always find new leads, and restarting the process from scratch with every new marketing campaign.
Nearly half (45 percent) of recent Maritz Poll respondents indicated that their companies' brand or image played an important role in their decision to apply for a job at those firms.
Nearly 40 percent of online users plan to do some or all of their holiday shopping online in 2003.
How to overcome the barriers to implementing an effective sales process.
Organizations tend to make four common mistakes that undermine the potential of process mapping. How can you avoid making these mistakes? Read on.
As a business progresses, effective and systematic sales management becomes increasingly crucial.
If competencies really worked, we should see numerous examples of increased productivity and profitability as any given sales force becomes more and more competent.
Speech technology vendors showed their wares during the ninth Annual SpeechTEK Exposition and Educational Conference in New York City this week.
The synergy between marketing resource management and campaign management is tight.
Salesforce.com also reported that it gained a larger number of subscribers in the past quarter than in any previous quarter.
The best risk mitigation for a prospect is a satisfied customer.
CRM suites have broadened significantly from their roots, but companies are finding that the automation and successful execution of a company's revenue strategy clearly requires a different focus.
Forty-four percent of uninsured consumers who plan to apply for health insurance in the next year say they will do so online.
There are five must-haves: functionality that provides for integration with back-office applications; advanced scheduling capabilities; spare-parts integration; connectivity for a wide range of mobile and wireless devices; a comprehensive customer data model that provides a single view of customer.
To encourage their customers to be evangelists, companies must first build customer loyalty.
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Companies: Sales Automation
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