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Articles: Sales Automation
Both RIM and Palm introduce new smartphones that offer significant improvements over previous models for connectivity to enterprise applications.
Mobile sales solutions help make top businesses what they are, and many others are following their lead, according to a new survey.
Transformation from service to sales requires different skill sets for agents, and an environment that supports their efforts.
The venerable product line receives upgrades to improve security, Outlook integration, and user productivity; one analyst lauds the new functionality.
Business Problem: A sales force is overwhelmed with the complexity of its company's products and service offerings.
CRM magazine's Colin Beasty spoke with Richard Gallagher about his book, Great Customer Connections.
Analytics tools and methods can boost sales-closure rates by concentrating sales efforts.
The right training--not more training--paves the road to success.
Viral marketers are diving into the social networking space, but a recent study says they must not make any sudden moves if they want to gain customer trust.
Business continuity, security concerns, and the expanding mobile workforce are the main drivers behind the projected growth of the remote access services market.
B2B CMOs want more quantifiable results, but many still do not take the appropriate steps to acquire these numbers.
CampusVue 8 delivers administration and CRM for colleges on the ground and on the Internet; one analyst is impressed by the many options.
The company expands its Microsoft integration and mobile solutions with the release of Maximizer Enterprise 9.5, in a move to ease the woes of the SMB sales force.
OKERE integrates Symbol's global sales force.
The market is experiencing growth for the first time in years as vendors introduce new delivery models and applications to drive strategic value.
Oracle follows the Salesforce.com lead, announcing the integration of Before the Call's sales intelligence functionality into its Siebel CRM On Demand platform.
Keep software from hijacking your sales.
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