Aberdeen Group offers e-commerce tips; the dawn of DCM; much work remains
Daily News,
Posted 28 Aug 2002
Expands on key manufacturing vertical with release 5; configuration and quoting; taking XML orders
Daily News,
Posted 27 Aug 2002
Electronic documents meet physical world; sales proposals at click speed; the RFP machine
Daily News,
Posted 27 Aug 2002
A new version of the contact manager offers better integration with Microsoft Outlook and Excel and is packed with new features
Daily News,
Posted 20 Aug 2002
New mobile solution enables disconnected users to remain productive
Daily News,
Posted 16 Aug 2002
Itron turns on CRM and ERM software; information floods the enterprise; flicker, flicker, flicker
CRM in Action,
Posted 16 Aug 2002
Art Technology Group unveils ATG6 Beta; online selling, marketing and customer support; "our portal connects with everyone," says exec
Daily News,
Posted 12 Aug 2002
GartnerG2 answers debate over customer retention verses customer acquisition; monitoring the pulse of consumers
Daily News,
Posted 12 Aug 2002
Windsor Industries launches e-commerce website; tackles technology and channel-conflict issues; best practices to avoid surprises
CRM in Action,
Posted 09 Aug 2002
Datamonitor: Global enterprise investment in mobile field service to hit $220M this year
Daily News,
Posted 08 Aug 2002
DocCenter provides Internet-based document management system for managing, printing, and sharing documents
Daily News,
Posted 07 Aug 2002
Forrester: 82 percent of companies to maintain or increase budgets in second half of 2002; surprising traction for Web services
Daily News,
Posted 06 Aug 2002
Solution aims to keep better tabs on multi-tier channels to improve revenue and cut costs before and after the sale
Daily News,
Posted 05 Aug 2002
The role of personal communication in client retention
Viewpoints,
Posted 05 Aug 2002
IDC reports mobile middleware market on the rise; 105 million road warriors in U.S. by 2006; the email trigger
Daily News,
Posted 25 Jul 2002
Meta Group rates the suite vendors; a few application domains show signs of maturity; presence and performance
Daily News,
Posted 22 Jul 2002
Short-term growth barriers hid long-term pot of gold; suite vendors face sophisticated customers; e-marketing evolves
Daily News,
Posted 18 Jul 2002
Airborne Express unleashes Onyx software and portal in phases; 700 sales and marketing employees get customer information at their fingertips
Daily News,
Posted 17 Jul 2002
Internet-based synchronization technology turns the promise of Mobile CRM into a reality
Viewpoints,
Posted 15 Jul 2002
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