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Articles: Sales Automation
Competitors for on-demand SFA business are still racing for new customers and new capabilities.
Customers gain access to the company's hosted CRM management solution.
Tighter controls on revenue generation and recognition processes are part of the latest business accountability challenge.
When put to the test, this sales and marketing application delivers.
Reynolds & Reynolds built uniformity into its sales approach to improve productivity and results.
Three practical approaches for aligning sales processes with CRM.
The manufacturing company uses Exact Software to better automate its front-office processes.
Analog Method unveils its first hosted partner extranet.
Think the only impressions your company makes are through branding, sales calls, and customer service? Think again. Mishandling interactions like reference management and billing can cause customer defection as quickly as a poor contact center experience
The BBC bolsters its use of Web analytics; Salesforce.com announces new customer wins; EDS Israel opts for CosmoCom; and more.
The dealership moves from a PC-based CRM application to a Web-based solution to support its growth strategy.
Best Software and Salesforce.com are the leaders in the SMB space, according to a new survey.
Pragmatech names SPSS veteran Zanghi as CEO; OutStart acquires Participate Systems; Firstlogic teams up with the University of Utah; and more.
Small businesses need to deploy technology solutions that fit their overall needs, company size, and budget.
Customers who stay for rewards leave for rewards.
It is possible to take price management from disparate to optimized
If the sales process is not aligned with the CRM goals, the implementation will fail.
Vendors are stepping up to deliver tools that help reps sell.
Best Software believes the situations are isolated and under control.
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Companies: Sales Automation
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