| Articles: Sales Automation |
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CRM isn't just about sales force automation, customer loyalty, or 360-degree customer views. It's also about the processes that support those ideas.
Viewpoints,
Posted 09 Jun 2003
More predictive analytics are needed in organizations where sales effectiveness is lacking.
Daily News,
Posted 05 Jun 2003
Today Salesforce.com introduced sforce, an online application-development utility to enable companies to build business applications within the hosted software delivery model.
Daily News,
Posted 03 Jun 2003
People accomplish their day-to-day tasks through a configuration of talents.
Viewpoints,
Posted 02 Jun 2003
Channel partners are salespeople, too. It's time we recognize the relationship for what it actually is.
Reality Check,
Posted 02 Jun 2003
The Multitask Master
Magazine Features,
Posted 02 Jun 2003
Murphy's Law
Magazine Features,
Posted 02 Jun 2003
A Solid Foundation
Magazine Features,
Posted 02 Jun 2003
Confidence might seem an ephemeral quality manageable only at the recruiting stage, but technology tools are emerging that can help a sales manager bottle competence and confidence for consumption across an entire staff.
Viewpoints,
Posted 19 May 2003
Salesforce.com grabbed the Codie for Best Software Service, and for the second year in a row the ASP was named Best Customer Relationship Management Program.
Daily News,
Posted 07 May 2003
Will growing differences between America and Europe have an impact on your reps' ability to sell?
Viewpoints,
Posted 05 May 2003
Having a winning season always boosts ticket sales, but most attendees concur that it takes more than a winning record to keep filling the stands.
Daily News,
Posted 01 May 2003
Insight,
Posted 01 May 2003
Hot Prospects,
Posted 01 May 2003
Insight,
Posted 01 May 2003
As the vice president of marketing for Hewlett-Packard, Overly is in his Indianapolis office by 4:30 a.m. every business day. Yes, every day. And on weekends Overly is up before the sun to cram in several hours of work from his home office, on both Saturday and Sunday, before spending time with his family.
Magazine Features,
Posted 01 May 2003
Managers' failure to hold salespeople accountable can stall CRM efforts.
Viewpoints,
Posted 14 Apr 2003
One of the best ways for a company to increase customer satisfaction is to make sure there is a thorough understanding throughout the organization of what customers really want, then use that information to follow up with actions, solutions, and resolutions.
Magazine Features,
Posted 01 Apr 2003
Hot Prospects,
Posted 01 Apr 2003
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Companies: Sales Automation
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