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Articles: Sales Automation
A hosted CRM solution improves opportunities and cuts costs.
The wireless carrier is partnering with Good Technology to provide messaging services to business clients.
...successful and disastrous: 90 bright ideas for your CRM strategy and 10 dim ones to avoid. Edited by David Myron
Changing consumer buying trends hamper traditional sales approaches--team sales will play a larger role in the future.
The communications partnership will provide secure, low-cost Internet telephony to the wireless workforce.
GPS and similar technologies' versatility and power will help the segment see significant growth, despite slow consumer and business adoption.
The provider of America's familiar cookies uses QuickBase to oversee order, shipment, and inventory management.
The mortgage lender is improving employee management and customer databases to turn percentages into a huge ROI.
Marketing are constantly looking to justify the budget.
The company is using CRM to put the force back into sales force automation.
Sovereign Bank improved its operations with consistent service practices for customers and fellow employees.
The Internet security company employs a scalable CRM system to handle its growth.
The Summer '05 release of Sforce toolkits will be open source, with partners sharing strategies; applications will strengthen links between resellers and clients.
Can on-demand CRM developers cleanly cross over into offline operation?
The next level of instant messaging applications can improve agent performance.
CRM magazine presents the Service Leaders awards to the most impressive providers of customer care architecture, technology, and services who have worked tirelessly over the past year to improve their capabilities so that contact centers can go about their crucial business more efficiently and effectively than ever before.
"You want to be [brave] enough to want to be creative, try new things, while still growing revenue."
Chances are you already have a miracle-maker or two.
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Companies: Sales Automation
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