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Articles: Sales Automation
Paperless payments reduce staff support, errors, and overpayments.
Web 2.0, social media, customer feedback, conversations. Transparency is the new currency in CRM—but are you really ready to let your customer behind the curtain?
An IDC survey indicates that few users pay attention to advertising on social networking sites; more than half say they find ads there "annoying."
A new sales compensation management tool joins the Makana Motivator family of products.
Sales force optimization requires a grasp of what drives revenue.
Sage Summit '08: Sage CRM General Manager David van Toor fields questions on social CRM, the recession, and collaborative communities.
New product release from electronic-signature provider EchoSign offers reporting and analytics to optimize the sales cycle.
Sage Summit '08: Keynotes reveal inaugural customer awards and encourage customers to fight through the recession like champions.
A depressed shopping season may lead to a transformation of consumer behavior -- and the disappearance of several brand-name retailers.
Big Red's acquired powerhouse gets a major update, and adds sales gadgets to its social initiative.
Forrester Research reveals an Enterprise Web 2.0 growth chart.
Dreamforce '08: The software-as-a-service companies partner up to deliver a contact database to the traveling business user.
Dreamforce '08: Salesforce.com's partners capitalize on conference momentum with a number of new announcements and product releases.
A new model for explosive revenue growth.
The popular on-demand CRM and ERP provider takes a bite out of yet another company's customer base.
Dreamforce '08: The SaaS vendor ups research funds for CRM, declaring this a critical time to listen to and invest in customers and employees.
Dreamforce '08: Salesforce.com cofounder, Chairman, and CEO Marc Benioff announces the cloud company's foray into Web sites and its integration with Facebook and Amazon Web Services platforms.
A CRM pioneer's look at the evolution of sales and marketing tools.
A new reality emerges for the people-process-technology mix.
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