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Articles: Sales Automation
Existing CRM deployments can help with mastering the art of the deal.
Facing fierce competition from imports and a weakening economy, the automotive industry targets long-term customer satisfaction.
The next wave of on-demand computing may just be another trendy "2.0" label.
They're set in their ways, stubbornly independent, and resistant to change. But your staff doesn't have to be your toughest sale.
Varonis excels beyond Excel and into marketing automation.
Highlights from online news stories.
Beyond the comfy confines of your corporate Web site, people are talking -- and complaining.
Reconsidering the life cycle of customer interaction.
The on-demand supplier of customer service solutions targets contact center efficiency.
With the help of Web-application powerhouse Adobe, Marc Benioff -- Salesforce.com's founder, chairman, and chief executive officer -- brings his company's Force.com platform to the corporate desktop.
CDC Software's newest release of Pivotal CRM for Home Building and Real Estate looks to help streamline operations and boost profits for homebuilders.
A recent spate of releases continues to expand the marketplace for mobile CRM, even as mobile stalwart BlackBerry suffers yet another nationwide service interruption.
With its Entrepreneur edition, Maximizer Software targets the sole proprietor -- and the midsize business that proprietor may become.
5 keys to sustainable self-motivation.
The popular software-as-a-service CRM company delivers its 25th release -- Spring '08 -- adding collaboration and content features amidst rumors of ownership-shopping.
Critical information is still bound up in cumbersome spreadsheets.
SugarCon '08: The open-source CRM provider gets a new batch of venture-cap cash, and announces a new mobile offering for BlackBerry and other smartphone users.
Research from one of CRM magazine's Influential Leaders shows that adoption of core ideas and approaches isn't where it should be.
Experts agree that the need for mobile technology support is out of proportion to smaller companies' level of adoption; even consumer solutions can help bridge the gap.
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Companies: Sales Automation
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