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Articles: Sales Automation
A new Forrester report reveals an increased number of unified communications pilots -- but a low number of actual deployments.
As the show wraps up in Houston, a roundup of some announcements from the vendor's weeklong Worldwide Partner Conference.
Apple's 3G update to its popular handheld has early support from big names in the industry, but little meat so far.
The latest CRM products and partnerships from Redmond's software juggernaut have set industry tongues wagging about whether Microsoft has finally forced its way to the forefront -- or if it was ever destined to be a true leader in the first place. Plus, an exclusive interview with Microsoft Chief Executive Officer Steve Ballmer.
On The Scene: Sapphire 2008 -- One analyst believes the latest from the German juggernaut propels the company squarely back into the CRM 2.0 battle.
New offerings can make your sales reps more productive.
Maybe someday. In the meantime, Genius.com has unveiled a solution that strives to bridge the departmental divide.
Callidus Software announces an addition to its performance management offering: a corporate alignment product -- one that's on-demand, to boot.
On-demand business intelligence may make it easier to get insight whether you're big or small.
Selectica releases its latest sales configurator, optimized for field agents with high-end laptops.
Teradata's reselling of Trillium DQ offerings offers a boost in master data management for enterprises.
The company's nonlinear, collaborative workspace product brings visualization to customer relationships and business projects.
Using customers to benefit customers brings marketing intelligence to a whole new level.
Enterprise megavendor Oracle offers a taste of its social networking-inspired on-demand applications at the Enterprise 2.0 conference.
7 tips to cure what ails you.
Gartner names the new and the noteworthy in the realm of sales applications for CRM.
These four implementations -- successfully undertaken by wildly different companies utilizing products from a variety of vendors -- represent the very best of this year's efforts.
The lessons to be learned from "accidental" marketers.
Highlights from the month's news.
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