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Articles: Sales Automation
With an updated GoldMine in the driver's seat, a Carolina truck dealership steers to unified customer information.
The company wows its users with new products and new plans for the future.
Insurance.com cleans up its customer data -- and cleans up, period.
The critical steps to rapid transformation.
They're not exactly employees, and they're not quite customers, but your channel partners can be equally important -- and you can't just direct them by remote control.
Don't worry: If you're not wiki-ing yet, you will be soon.
Honeywell Aerospace had to plot an entirely new flight path to navigate often-turbulent CRM skies.
Ciena Corp. discovered that 3-D can be A-OK.
Business Problem: Inability to drive a sales force's behavior, rapidly deploy new sales plans, or effectively track and pay compensation and bonuses.
The on-demand CRM vendor posts a big IPO, suggesting the tech market is still buoyant.
The Compel Winter 2008 release from Centive features an interactive dashboard allowing sales pros to view their stats in one place.
Introducing a sales automation system for the people who must actually make a product work for the customer: the sales engineer.
Update your Outlook: The CRM software provider has changed its name to Concursive Corp., and its flagship CentricCRM product becomes Concourse Suite.
"Marketers have to work harder than ever before in order to sell," says a presenter at a search marketing conference.
With Antenna Software, the sales force for satellite-service provider DirecTV gets information when it's most needed.
Covad achieves fat customer satisfaction with HyperQuality.
An international provider of air compressors gets Longwood Software to pump up its extensive library.
In the business of producing all-terrain vehicles (ATVs) and motorcycles, customer service can get downright dirty.
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Companies: Sales Automation
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