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Articles: Sales Automation
A study finds businesses are turning to master data management solutions to improve their business intelligence results; data governance best practices are still key.
The sales compensation systems provider releases a managed service that takes the labor out of wrangling incentives.
OutStart's knowledge sharing software aggregates CRM, Web, and expert information that salespeople can call on round the clock.
Vettro 360 software makes Siebel CRM On Demand available on mobile devices at speeds Oracle can't match, says an industry analyst.
The technology vendor's new portable scanning terminal could affect how shoppers shop, and how stores generate loyalty.
Sage Software's second vertically focused app targets financial services with a new contact/customer management solution.
Systems that measure and improve quality have a place beyond the traditional factory floor, according to a new study; most sales and marketing departments can benefit from quality analytics.
Salesforce.com helps a company specializing in energy and security management services connect the field to the office.
An outdoor recreational products maker cruises to better results with Sales Progress training.
Whether off the shelf, on demand, or built in house with open source software, companies will need to customize their SFA systems
Why brand matters.
The retailers that focus on delivering a seamless customer experience have a markedly stronger chance of cultivating customer loyalty.
Is CRM responsible?
Wireless SFA solutions require access to data on a broader array of applications on larger platforms.
A new report makes the case for interactive help to drive the next wave of success and innovation in the financial services field.
The market for mobile applications hasn't reached mainstream adoption just yet, but is poised to hit the $9 billion mark by 2011; device makers, service providers, and software vendors all may contribute.
The on-demand provider releases an end-to-end mobile suite solution with several partners; it matches market demand, according to one industry analyst.
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