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Articles: Sales Automation
The voice platform vendor helps itself to a portfolio of self-service applications.
The CRM vendor's mobile solution is now available for Nokia phones and other smartphones running the Symbian operating system.
The Entellium saga continues as it files for bankruptcy protection, and competing vendors look to pick up the SMB solution provider's pieces.
A survey by Coremetrics shows a general decline in e-commerce holiday-shopping results -- but several verticals saw a surprise lift.
A new report from Aberdeen suggests that the best time for marketers is when customers are communicating through their actions.
GigglePrint knows personalization, but Coremetrics helps teach the printing company how to finish the transaction.
On The Scene: RightNow Summit '08 -- Cutting costs may lead to cuts in service.
What happened at Entellium, and what it means for businesses.
Paperless payments reduce staff support, errors, and overpayments.
Web 2.0, social media, customer feedback, conversations. Transparency is the new currency in CRM—but are you really ready to let your customer behind the curtain?
An IDC survey indicates that few users pay attention to advertising on social networking sites; more than half say they find ads there "annoying."
A new sales compensation management tool joins the Makana Motivator family of products.
Sales force optimization requires a grasp of what drives revenue.
Sage Summit '08: Sage CRM General Manager David van Toor fields questions on social CRM, the recession, and collaborative communities.
New product release from electronic-signature provider EchoSign offers reporting and analytics to optimize the sales cycle.
Sage Summit '08: Keynotes reveal inaugural customer awards and encourage customers to fight through the recession like champions.
A depressed shopping season may lead to a transformation of consumer behavior -- and the disappearance of several brand-name retailers.
Big Red's acquired powerhouse gets a major update, and adds sales gadgets to its social initiative.
Forrester Research reveals an Enterprise Web 2.0 growth chart.
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Companies: Sales Automation
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