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| Articles: Sales Automation |
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The vendor is implementing vertical solutions after long shyness, but how far should they go and who is creating them? Plus, two questions for the CEO.
Insight,
Posted 01 May 2007
Even if a salesperson is successful selling to these blues, consider what the company sacrifices.
Front Office,
Posted 01 May 2007
The Web remains an unexplored frontier for many small businesses, but realized value for small companies may soon drive a surge of online colonization, according to a report.
Daily News,
Posted 30 Apr 2007
The software giant releases BlackBerry support for its CRM solution as the mobile market ripens -- but will it increase customers' appetites for Oracle Siebel Wireless?
Daily News,
Posted 13 Apr 2007
Oracle and SAP are the big kahunas in the Forrester Wave for partner management, but there are numerous others to choose from among on-demand and specialty vendors.
Daily News,
Posted 09 Apr 2007
Money is a prime motivator when it comes to compensating a sales force, but a new study finds that there are incentives--and barriers--other than Uncle Sam.
Daily News,
Posted 06 Apr 2007
The on-demand specialist partners with two other vendors to deliver CRM tools for the pharmaceutical industry; the timing is right, according to one analyst.
Daily News,
Posted 06 Apr 2007
The open-source CRM provider teams with iEnterprises to provide a client-based mobile CRM solution tailored for the BlackBerry platform; the tool set's the thing, according to one analyst.
Daily News,
Posted 05 Apr 2007
Achieve near-real-time CRM on a shoestring budget.
Viewpoints,
Posted 01 Apr 2007
CSO Insights' Sales Performance Optimization '07: Sales reps are spinning their wheels waiting for sales knowledge and relevant management tools to be integrated.
Reality Check,
Posted 01 Apr 2007
Working smarter, not harder.
Viewpoints,
Posted 01 Apr 2007
Next-generation customer care solutions.
Viewpoints,
Posted 01 Apr 2007
It's clear, as the impact of commoditization continues to sweep across various verticals, that devoting serious energy to customer care processes is a bona fide strategy for strengthening brand loyalty. CRM magazine acknowledges five companies that realized eye-catching returns on their contact center services and technology investments with service-and-support deployments in the areas of Web-support services, workforce optimization, speech solutions, hosted contact center services, and agent-facing universal desktop.
Magazine Features,
Posted 01 Apr 2007
Colin Beasty speaks with Russ Lombardo about his new book, CyberSelling--Using CRM Technology to Help You Sell.
Insight,
Posted 01 Apr 2007
Poor online retail performance needs to be addressed, despite continued industry growth; a 32 percent problem rate from the holiday season hasn't been fixed.
Daily News,
Posted 30 Mar 2007
Salesforce.com's Spring '07 release features AppSpace, a veritable on-demand lovechild of MySpace and AppExchange for the business user.
Daily News,
Posted 19 Mar 2007
As part of the company's latest release, Nextance Proposal Management will improve the process and end result of preparing proposals.
Daily News,
Posted 19 Mar 2007
The on-demand sales compensation management vendor announces sales-driven analytics and more, along with a roadmap for diversified offerings.
Daily News,
Posted 12 Mar 2007
Genius.com comes out with a program for SalesGenius that aims at meshing the departments of marketing and sales; one analyst sees the value for companies with long sales cycles.
Daily News,
Posted 05 Mar 2007
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Companies: Sales Automation
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