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Articles: Sales Automation
Retail had a bad season, but Wrigleyville Sports now finds itself safe at home.
There's a lot going on inside the customer's head, whether you put it there or not. What are salespeople up against?
Being a shortcut means enhancing your value to those around you.
CRM vendors are beginning to find ways to put the microblogging marvel to work -- for themselves and for their users.
Have retailers, desperate for survival, abandoned their commitment to the customer experience?
The online business directory's new Data Fusion product targets issues of data quality.
A new study from Forrester Research reveals a sofa cushion where sales budget money gets lost.
Aberdeen Group reveals that, as technology budgets are slashed, organizations are deploying new methods to meet the mobility demand and to appease "pro-sumers."
Demonstrate the value of marketing.
With its latest edition, the software-as-a-service business intelligence vendor touts usability over features.
In a transaction valued at $7.4 billion, Big Red scoops up the software-and-services provider after Sun's failed negotiations with IBM.
Navigate the downturn by investing in customer relationships.
Optimize sales resources through effective use of territory alignment.
Software spending among small and midsize businesses is now expected to grow at an annual rate of 6 percent during the next five years -- with software-as-a-service leading the charge.
A recent study affirms that what's cool isn't necessarily what's selling -- or what's helping your company sell more.
Cloudforce London '09: The popular on-demand provider introduces a free version of its mobile CRM access package -- after all, one executive says, "cloud applications make mobility possible."
The vendor updates its software for data mining and text analytics, ditching the "Clementine" brand name for "PASW," an acronym for "predictive analytics software."
Web 2.0 Expo '09: Keynote speakers urge audience to connect with customers -- by telling stories and, above all else, by being honest.
Partner-built connectors link NetSuite's cloud with rival Salesforce.com's, allowing overlapping customers to combine applications.
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