The company's nonlinear, collaborative workspace product brings visualization to customer relationships and business projects.
Daily News,
Posted 18 Jun 2008
Using customers to benefit customers brings marketing intelligence to a whole new level.
Daily News,
Posted 17 Jun 2008
Enterprise megavendor Oracle offers a taste of its social networking-inspired on-demand applications at the Enterprise 2.0 conference.
Daily News,
Posted 10 Jun 2008
7 tips to cure what ails you.
Viewpoints,
Posted 02 Jun 2008
Gartner names the new and the noteworthy in the realm of sales applications for CRM.
Daily News,
Posted 03 Apr 2008
These four implementations -- successfully undertaken by wildly different companies utilizing products from a variety of vendors -- represent the very best of this year's efforts.
Magazine Features,
Posted 01 Apr 2008
The lessons to be learned from "accidental" marketers.
Insight,
Posted 01 Apr 2008
Highlights from the month's news.
Insight,
Posted 01 Apr 2008
Lofty statements too often end up as small and meaningless actions.
Customer Centricity,
Posted 01 Apr 2008
Automation is second nature to robotics supplier iRobot, making automated customer service from RightNow Technologies a solid match.
Magazine Features,
Posted 01 Apr 2008
Online- and catalogue-only merchants are being called out for getting a head start, but a new bill hopes to even the score
Insight,
Posted 01 Apr 2008
CSO Insights' Sales Performance Optimization '08: Today's companies are finding a full house of technology options.
Reality Check,
Posted 01 Apr 2008
The fourth annual Beagle Research study outlines the year's seven coolest and most innovative industry solutions.
Daily News,
Posted 26 Mar 2008
The CRM vendor enhances sales force features and contact management through intricate integration with Microsoft Outlook.
Daily News,
Posted 24 Mar 2008
The only growth strategy you need.
Viewpoints,
Posted 21 Mar 2008
Communication needs to be a two-way street.
Viewpoints,
Posted 17 Mar 2008
In addition to a long-rumored change in naming conventions, the software giant's Release 15 weaves social networking into on-demand CRM; also, a new Mobile Sales Assistant is unveiled.
Daily News,
Posted 11 Mar 2008
The quick fix is rarely quick--and never a fix.
Viewpoints,
Posted 11 Mar 2008
Sage Software's latest CRM shift promises one step up in mobility and another toward integration.
Daily News,
Posted 10 Mar 2008
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