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Articles: Sales Automation
With interface improvements and the introduction of an integrated information service, one industry thought leader remarks that he is "massively impressed."
Magic Quadrant for Sales Force Automation '10: The top sector of the annual market assessment also includes Microsoft and two Oracle offerings.
You don't want social CRM. You want integrated customer intelligence.
ICentera, a provider of sales enablement solutions, releases a specialized product designed for channel partners.
With one of CRM's elder statesmen at the helm, Workday's performance management may become the next wave of CRM technology
Maximizer Software offers one new and one enhanced CRM product for teams of fewer than 50 users.
Why intelligence and productivity should drive development.
Join us in in congratulating the vendors leading the marketplace across 10 categories; eight Rising Stars making their presence felt; eight Influential Leaders inside and outside CRM; a long-overdue induction into the CRM Hall of Fame; and, best of all, four companies using CRM to connect with their customers.
CRM Evolution '10: Your one-stop shop for all the links, coverage, and blogposts of this year's conference by the staff of CRM magazine and from around the Web.
CRM Evolution '10 — Day 1: "Social will be like air in 2011," says Altimeter Partner Ray Wang in presenting the top use cases for social CRM.
How to keep Do-Not-Contact compliance risk from blowing up in your face.
CRM Evolution '10: As CRM magazine's annual conference gets under way, the ninth annual awards honor companies, customers, and industry visionaries for successes in the CRM marketplace over the previous 12 months.
In an effort to provide better predictive analytics, Pitney Bowes pulls out its checkbook.
ThinkForward '10: The inaugural edition of Beagle Research Group's new award recognizes excellence in business processes, cost containment, and customer relationships.
Sage Act! Mobile Live and Sage CRM version 7.0 offer customers mobility and usability.
The cloud computing business software provider looks to new partnerships to integrate friends into the shopping experience.
Forrester Wave on Listening Platforms '10: Listening platforms have evolved beyond monitoring tools in order to better inform the entire enterprise, says the newest Forrester Research report.
Financial services firm Raymond James Financial gently offers its more than 5,000 advisors and associates a CRM interface they're familiar with.
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