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Articles: Sales Automation
A new solution by eTrigue gives sales a taste of marketing automation.
From hodgepodge to homogeneity, Intuit provides a new home for customer information.
Streamline and automate how sales professionals are compensated so they can focus on what they do best: selling.
Forget all the bells and whistles—usability reigns supreme among CRM users.
Equipment manufacturer Henny Penny cooks up better customer service thanks to Cisco Systems' unified communications solutions.
Unifying the sales process and the CRM system is essential.
Web 2.0 Expo '09: Panel of 2.0 entrepreneurs hash out the most common routes to failure, paths to recovery, and acceptance of "I Can Has Failure."
Dreamforce '09: A roundup of product releases and enhancements that came out of the so-called "Cloud Event of the Year."
Dreamforce '09: The software-as-a-service pioneer unveils what it calls its fourth cloud -- the Collaboration Cloud -- as well as a product called Chatter.
Five critical questions to ask before building a product on Salesforce.com's platform.
Sage Summit '09: Brent Leary conveys to Sage attendees why CRM is turning into SCRM - and why hash tags matter.
Accelerate customer-centric processes with software-as-a-service-based electronic signatures.
As companies look to cut costs and streamline operations, electronic signatures may be entering a renaissance period.
The social business software player announces a new version of its platform, connects communities, and makes a play for the iPhone.
Sage Summit '09: Company executives describe the response to key industry trends, such as social media, cloud computing, and globalization.
Adjust your vision to deliver business value during changing times.
Say goodbye to boring teleconferences—and hello to riveting, interactive events.
NetSuite's first "premier partner" is a vendor that specializes in making social media work for the enterprise.
Forrester Consumer Forum '09: Analyst provides three steps for making the customer experience matter.
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Companies: Sales Automation
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