Act! by Sage 2009 keys in on user requests, aiming to improve their experience.
Daily News,
Posted 12 Aug 2008
The analytics and statistical analysis powerhouse acquires an on-demand price optimization vendor -- and builds a new practice around it.
Daily News,
Posted 07 Aug 2008
An easy 4 steps to help improve sales compensation plans.
Viewpoints,
Posted 06 Aug 2008
Magic Quadrant for SFA '08: Gartner's latest sales force automation report shows some movement, including some dropouts, as the research firm focuses on big business; Oracle and Salesforce.com top the field.
Daily News,
Posted 05 Aug 2008
Market intelligence from Gartner shows the Wonder of Walldorf still on top in CRM, ERP, and supply chain.
Daily News,
Posted 04 Aug 2008
As Oracle extends the allegations over the SAP subsidiary's illegal downloading, the German juggernaut faces an uprising over its plan to increase maintenance costs.
Daily News,
Posted 04 Aug 2008
The key to maximizing e-learning.
Viewpoints,
Posted 04 Aug 2008
Business Problem: Subpar email response forces unhappy customers to live agents.
Re:Tooling,
Posted 01 Aug 2008
Why the contact center may be your last line of defense.
Customer Centricity,
Posted 01 Aug 2008
A three-phase approach to reaching social media maturity.
Reality Check,
Posted 01 Aug 2008
Landslide Technologies' latest release includes a revamped interface, sales process tools, and an expanded VIP service for management.
Daily News,
Posted 31 Jul 2008
Understand and project your value.
Viewpoints,
Posted 31 Jul 2008
Company executives insist the acquisition will only help accelerate voice automation innovation for the masses.
Daily News,
Posted 30 Jul 2008
Pivotal CRM 6.0 makes the platform more familiar for users.
Daily News,
Posted 30 Jul 2008
Social computing meets business value.
Viewpoints,
Posted 29 Jul 2008
The vendor launches a new bookmarking solution for sales and marketing materials.
Daily News,
Posted 21 Jul 2008
A new Aberdeen report says profitability is dependent on repeat buyers and a focus on lifetime customer value.
Daily News,
Posted 18 Jul 2008
Forrester says IT departments, not business leaders, are the ones pushing for Web 2.0 initiatives.
Daily News,
Posted 17 Jul 2008
Not every online retailer can lower prices to compete.
Viewpoints,
Posted 17 Jul 2008
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