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Articles: Sales Automation
UnitedHealthcare overhauls its CRM program to embrace an on-demand solution that users will actually use.
The competitive advantage of getting to a lead first.
The execution of live chat can make or break the conversion.
Web 2.0 Expo '10 — Day 2: A keynote presenter reveals how data can help modern companies overcome their "used-car salesman" personas.
Don't let chaos turn the dream of entrepreneurship into a nightmare.
Becker Professional Education studies RightNow Technologies' sales and marketing tools.
Oracle OpenWorld '10 — Day 2: The latest version of the company's software-as-a-service application adds modules for "best-in-class" marketing and business planning as well as a preview of CRM technologies to come.
Your challenge, in a lot of ways, is to infuse what you do with humanity.
A unit of Prudential Financial invests in Salesforce.com to revive a lethargic sales and customer retention program.
The steps you must take in an increasingly collaborative world.
The software-as-a-service pioneer promises general availability on mobile devices by the end of this year.
The cloud computing company brings its newly acquired data services piece in-house with Jigsaw for Salesforce CRM.
With interface improvements and the introduction of an integrated information service, one industry thought leader remarks that he is "massively impressed."
Magic Quadrant for Sales Force Automation '10: The top sector of the annual market assessment also includes Microsoft and two Oracle offerings.
You don't want social CRM. You want integrated customer intelligence.
ICentera, a provider of sales enablement solutions, releases a specialized product designed for channel partners.
With one of CRM's elder statesmen at the helm, Workday's performance management may become the next wave of CRM technology
Maximizer Software offers one new and one enhanced CRM product for teams of fewer than 50 users.
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Companies: Sales Automation
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