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Articles: Sales Automation
Real-Time ID is expected to provide a change to online marketing strategies.
A recent partnership between three software companies aims to bridge the gap between sales, marketing, and CRM.
New MyAccount application gives customers self-service access to their invoices 24/7.
Evoke CRM study ranks the most social CRM companies on the Web.
With new industry- and department-specific capabilities, PivotLink expands its BI prowess.
CSO Insights reveals email marketing to be the most powerful lead generation for second year in a row.
In a move designed to strengthen its e-commerce capabilities, Big Red spends big bucks.
UnitedHealthcare overhauls its CRM program to embrace an on-demand solution that users will actually use.
The competitive advantage of getting to a lead first.
The execution of live chat can make or break the conversion.
Web 2.0 Expo '10 — Day 2: A keynote presenter reveals how data can help modern companies overcome their "used-car salesman" personas.
Don't let chaos turn the dream of entrepreneurship into a nightmare.
Becker Professional Education studies RightNow Technologies' sales and marketing tools.
Oracle OpenWorld '10 — Day 2: The latest version of the company's software-as-a-service application adds modules for "best-in-class" marketing and business planning as well as a preview of CRM technologies to come.
Your challenge, in a lot of ways, is to infuse what you do with humanity.
A unit of Prudential Financial invests in Salesforce.com to revive a lethargic sales and customer retention program.
The steps you must take in an increasingly collaborative world.
The software-as-a-service pioneer promises general availability on mobile devices by the end of this year.
The cloud computing company brings its newly acquired data services piece in-house with Jigsaw for Salesforce CRM.
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Companies: Sales Automation
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