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| Articles: Sales Automation |
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Equipment manufacturer Henny Penny cooks up better customer service thanks to Cisco Systems' unified communications solutions.
Secret of My Success,
Posted 01 Dec 2009
Unifying the sales process and the CRM system is essential.
Reality Check,
Posted 01 Dec 2009
Web 2.0 Expo '09: Panel of 2.0 entrepreneurs hash out the most common routes to failure, paths to recovery, and acceptance of "I Can Has Failure."
Daily News,
Posted 28 Nov 2009
Dreamforce '09: A roundup of product releases and enhancements that came out of the so-called "Cloud Event of the Year."
Daily News,
Posted 27 Nov 2009
Dreamforce '09: The software-as-a-service pioneer unveils what it calls its fourth cloud -- the Collaboration Cloud -- as well as a product called Chatter.
Daily News,
Posted 27 Nov 2009
Five critical questions to ask before building a product on Salesforce.com's platform.
Viewpoints,
Posted 19 Nov 2009
Sage Summit '09: Brent Leary conveys to Sage attendees why CRM is turning into SCRM - and why hash tags matter.
Daily News,
Posted 18 Nov 2009
Accelerate customer-centric processes with software-as-a-service-based electronic signatures.
Viewpoints,
Posted 17 Nov 2009
As companies look to cut costs and streamline operations, electronic signatures may be entering a renaissance period.
Re:Tooling,
Posted 15 Nov 2009
The social business software player announces a new version of its platform, connects communities, and makes a play for the iPhone.
Daily News,
Posted 15 Nov 2009
Sage Summit '09: Company executives describe the response to key industry trends, such as social media, cloud computing, and globalization.
Daily News,
Posted 14 Nov 2009
Adjust your vision to deliver business value during changing times.
Viewpoints,
Posted 13 Nov 2009
Say goodbye to boring teleconferences—and hello to riveting, interactive events.
Viewpoints,
Posted 11 Nov 2009
NetSuite's first "premier partner" is a vendor that specializes in making social media work for the enterprise.
Daily News,
Posted 10 Nov 2009
Forrester Consumer Forum '09: Analyst provides three steps for making the customer experience matter.
Daily News,
Posted 03 Nov 2009
Forrester Consumer Forum '09: In order to interact with the multi-channel customer, companies must recognize changing consumer behaviors, expand reach on multiple channels, and embrace digital tools.
Daily News,
Posted 03 Nov 2009
Only social media can put the customer back into CRM.
Connect,
Posted 01 Nov 2009
An evaluation of the changes wrought by Salesforce.com's Marc Benioff.
Reality Check,
Posted 01 Nov 2009
Salesforce.com has proven the importance of making sure its customers are successful.
Front Office,
Posted 01 Nov 2009
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Companies: Sales Automation
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