A recent partnership between three software companies aims to bridge the gap between sales, marketing, and CRM.
Daily News,
Posted 06 Dec 2010
New MyAccount application gives customers self-service access to their invoices 24/7.
Daily News,
Posted 01 Dec 2010
Evoke CRM study ranks the most social CRM companies on the Web.
Daily News,
Posted 01 Dec 2010
With new industry- and department-specific capabilities, PivotLink expands its BI prowess.
Daily News,
Posted 30 Nov 2010
CSO Insights reveals email marketing to be the most powerful lead generation for second year in a row.
Daily News,
Posted 30 Nov 2010
In a move designed to strengthen its e-commerce capabilities, Big Red spends big bucks.
Daily News,
Posted 22 Nov 2010
UnitedHealthcare overhauls its CRM program to embrace an on-demand solution that users will actually use.
REAL ROI,
Posted 04 Nov 2010
The competitive advantage of getting to a lead first.
Viewpoints,
Posted 27 Oct 2010
The execution of live chat can make or break the conversion.
Viewpoints,
Posted 05 Oct 2010
Web 2.0 Expo '10 — Day 2: A keynote presenter reveals how data can help modern companies overcome their "used-car salesman" personas.
Daily News,
Posted 01 Oct 2010
Don't let chaos turn the dream of entrepreneurship into a nightmare.
Viewpoints,
Posted 29 Sep 2010
Becker Professional Education studies RightNow Technologies' sales and marketing tools.
REAL ROI,
Posted 22 Sep 2010
Oracle OpenWorld '10 — Day 2: The latest version of the company's software-as-a-service application adds modules for "best-in-class" marketing and business planning as well as a preview of CRM technologies to come.
Daily News,
Posted 22 Sep 2010
Your challenge, in a lot of ways, is to infuse what you do with humanity.
Front Office,
Posted 22 Sep 2010
A unit of Prudential Financial invests in Salesforce.com to revive a lethargic sales and customer retention program.
REAL ROI,
Posted 22 Sep 2010
The steps you must take in an increasingly collaborative world.
Viewpoints,
Posted 22 Sep 2010
The software-as-a-service pioneer promises general availability on mobile devices by the end of this year.
Daily News,
Posted 15 Sep 2010
The cloud computing company brings its newly acquired data services piece in-house with Jigsaw for Salesforce CRM.
Daily News,
Posted 15 Sep 2010
With interface improvements and the introduction of an integrated information service, one industry thought leader remarks that he is "massively impressed."
Daily News,
Posted 15 Sep 2010
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