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Articles Mentioned
Survey Tools Step Up
Even if customer surveys don't interest you, real-time alert capabilities might.
Posted 21 Oct 2008
No Consumer Left Behind
An online consumer education provider and an EFM vendor team up to help companies help their clients.
 Posted 26 Sep 2007
Consumer Surveys: Are They Asking To Become Ineffective?
A report argues that as companies engage in survey overkill and collect skewed information, the value of customer feedback will likely fade.
Posted 11 Jul 2007
Perseus|WebSurveyor Remonikers
Now Vovici, the change refers to the importance of listening to customers when it comes to molding company direction; the company also launched its EFM Continuum suite.
Posted 03 Apr 2007
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