TeamSupport.com was founded by a veteran team from the software development industry. During their prior experiences, they identified a need for a better way to integrate sales, customer service and product development for software manufacturing companies. TeamSupport is wholly owned by Muroc Systems, Inc. Muroc is a holding company that focuses on developing products delivered in the SaaS model.

TeamSupport is a diverse, flexible ticket management solution that supports a wide spectrum of capabilities to handle everything from basic issue management, bug and feature tracking, to an entire customer service enterprise solution. TeamSupport can manage the day to day issues as well as bugs, features and tasks and their relationship to your customers and products. In addition, TeamSupport promotes communication among customers and various teams within your company to include Customer Service, Development, QA, Sales and more.