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NICE
221 River Street
10th Floor

Hoboken NJ 07030
US

PH: 866-999-NICE (6423)
Contact: nice.sales@nice.com
Visit their Web site: www.nice.com
Year Founded: 1986
Ownership: Public
Stock Symbol: NICE
Number of Employees: over 1,000

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Profile

NICE (Nasdaq: NICE), the worldwide leading provider of both cloud and on-premises enterprise software solutions, helping organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 22,000 organizations in more than 150 countries, including over 80 of the Fortune 100 companies, are using NICE solutions. For more about NICE, visit www.nice.com.

 

Product Description

Quality Monitoring Total Recording Contact Center Analytics e-Learning Customer Feedback

This company is listed in the following categories:
AnalyticsConsumer Packaged GoodsCustomer Service/Call CentersEducation
Financial Services/BankingGovernmentHealthcareInsurance
Manufacturing/AutomotiveNon-profitPharmaceuticals/ChemicalsProfessional Services
RetailSales AutomationSMB/Mid-market CRMSports/Entertainment
TechnologyTelecommunicationsTransportationTravel/Hospitality
Articles Mentioned
NICE Launches Digital Containment Solution
NICE Digital Containment optimizes customer experience and contact center cost-effectiveness by using customer journey analytics to minimize cross-channel transfers. (Featured on SmartCustomerService.com.)
TechStyle Gets NICE with Its Employees
An agent engagement tool and precise staff forecasting provide a path to better experiences for employees and customers
You Can’t (Mis)Handle the Truth!
Thoughts on the role of truth in a post-facts world.
Tips for Maximizing CRM Investments
It's good to have a powerful CRM system, but one that is useful offers the best payoff
NICE Introduces Quality Management That Works with Any Recording Platform and Data Source
With customizable workflows, NICE Quality Central provides end-to-end automation and insight throughout the customer's journey and across complex processes. (Featured on SmartCustomerService.com.)
 
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