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221 River Street
10th Floor

Hoboken NJ 07030

PH: 866-999-NICE (6423)
Contact: nice.sales@nice.com
Visit their Web site: www.nice.com
Year Founded: 1986
Ownership: Public
Stock Symbol: NICE
Number of Employees: over 1,000

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NICE (Nasdaq: NICE), the worldwide leading provider of both cloud and on-premises enterprise software solutions, helping organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 22,000 organizations in more than 150 countries, including over 80 of the Fortune 100 companies, are using NICE solutions. For more about NICE, visit www.nice.com.


Product Description

Quality Monitoring Total Recording Contact Center Analytics e-Learning Customer Feedback

This company is listed in the following categories:
AnalyticsConsumer Packaged GoodsCustomer Service/Call CentersEducation
Financial Services/BankingGovernmentHealthcareInsurance
Manufacturing/AutomotiveNon-profitPharmaceuticals/ChemicalsProfessional Services
RetailSales AutomationSMB/Mid-market CRMSports/Entertainment
Articles Mentioned
Customer Experience: There’s a Consumer Trust Crisis, and Smart Firms Will Shape CX to Address It
Being transparent and offering authentic experiences can help companies break through the murk.
The Must-Dos, and Must-Don’ts, of CRM Data Integration
Here's how to keep system integration project management on track.
NICE Introduces Winter Release of NICE Satmetrix NPX
Integrations with NICE Nexidia Analytics, NICE AIR and Engage, and NICE inContact CXone cloud platform unify direct and indirect customer feedback with behavioral and operational data.
NICE inContact Launches CXone Agent for Salesforce
CXone Agent for Salesforce add's NICE's Workforce Optimization to Salesforce.com's unified desktop. (Featured on SmartCustomerService.com.)
NICE Releases GDPR Compliance Solution for Contact Centers
NICE's GDPR Compliance Center simplifies the implementation of data governance processes to help contact centers comply the General Data Protection Regulation. (Featured on SmartCustomerService.com.)
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