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NICE
221 River Street
10th Floor

Hoboken NJ 07030
US

PH: 866-999-NICE (6423)
Contact: nice.sales@nice.com
Visit their Web site: www.nice.com
Year Founded: 1986
Ownership: Public
Stock Symbol: NICE
Number of Employees: over 1,000

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Profile

NICE (Nasdaq: NICE), the worldwide leading provider of both cloud and on-premises enterprise software solutions, helping organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 22,000 organizations in more than 150 countries, including over 80 of the Fortune 100 companies, are using NICE solutions. For more about NICE, visit www.nice.com.

 

Product Description

Quality Monitoring Total Recording Contact Center Analytics e-Learning Customer Feedback

This company is listed in the following categories:
AnalyticsConsumer Packaged GoodsCustomer Service/Call CentersEducation
Financial Services/BankingGovernmentHealthcareInsurance
Manufacturing/AutomotiveNon-profitPharmaceuticals/ChemicalsProfessional Services
RetailSales AutomationSMB/Mid-market CRMSports/Entertainment
TechnologyTelecommunicationsTransportationTravel/Hospitality
Articles Mentioned
CEM Market to Triple by 2022, Research Firm Reports
The global customer experience management market is projected to be worth $16.91 billion in five years.
NICE inContact CXone Agent Now Available on the Salesforce AppExchange
NICE inContact CXone Agent unifies the agent console to streamline customer and agent experiences. (Featured on SmartCustomerService.com.)
Active Data Quality: Keeping Up with Customers Is Not a Static Process
Real-time data quality operations in your CRM system provide a clearer view of customers for all stakeholders.
Robots Are in Your Contact Center’s Future
Robotics, in tandem with desktop analytics, will drive productivity improvements.
Chat Is Not Replacing the Voice Channel for Customer Service
Is it a must-have for contact centers? Yes. But it remains a complement to voice.
 
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