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NICE
221 River Street
10th Floor

Hoboken NJ 07030
US

PH: 866-999-NICE (6423)
Contact: nice.sales@nice.com
Visit their Web site: www.nice.com
Year Founded: 1986
Ownership: Public
Stock Symbol: NICE
Number of Employees: over 1,000

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Profile

NICE (Nasdaq: NICE), the worldwide leading provider of both cloud and on-premises enterprise software solutions, helping organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 22,000 organizations in more than 150 countries, including over 80 of the Fortune 100 companies, are using NICE solutions. For more about NICE, visit www.nice.com.

 

Product Description

Quality Monitoring Total Recording Contact Center Analytics e-Learning Customer Feedback

This company is listed in the following categories:
AnalyticsConsumer Packaged GoodsCustomer Service/Call CentersEducation
Financial Services/BankingGovernmentHealthcareInsurance
Manufacturing/AutomotiveNon-profitPharmaceuticals/ChemicalsProfessional Services
RetailSales AutomationSMB/Mid-market CRMSports/Entertainment
TechnologyTelecommunicationsTransportationTravel/Hospitality
Articles Mentioned
NICE Releases Adaptive Workforce Optimization 2.0
NICE's cloud-native AWFO 2.0 includes targeted coaching, personas, and e-learning. (Featured on SmartCustomerService.com.)
NICE Cognitive Robotic Automation Platform Expands on Amazon Lex's Self-Service Capabilities
NICE Robotic Process Automation drives the instant resolution of complex customer requests, enabling Amazon Lex's chatbot to support 24/7 customer self-service requirements. (Featured on SmartCustomerService.com.)
IoT Technology Has Huge CX Potential
Companies can use IoT data to improve product and service delivery
'This Chat, Email, Text, or Social Media Post May Be Recorded for Training Purposes'
Customers are using more channels than ever to resolve customer service issues. Companies need to harness information across all of these interactions
NICE to Acquire Mattersight
NICE will integrate Mattersight's cloud-based contact center analytics with its NICE Nexidia technology. (Featured on SmartCustomerService.com.)
 
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