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Moxie Software, Inc.
150 Mathilda Place
Suite 302

Sunnyvale CA 94086
United States

PH: 800-474-1149
FAX: 425-467-5001
Visit their Web site: www.moxiesoft.com
 
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Moxie Software provides the only customer-centric enterprise social software suite that enables companies and organizations to effectively connect employees, customers and partners to engage in business, share knowledge and collaborate. Spaces by Moxie comprehensive solution powers more than three billion social interactions per year for leading organizations in consumer services, financial, healthcare, high-tech, and media and entertainment. Moxie Software's customers are able to innovate faster, improve operational efficiencies and provide superior customer experiences. To learn more about Moxie Software, visit www.moxiesoft.com.

Product Description

Our Spaces by Moxie applications provide the most intuitive and extensive offering in the market, powering more than 3 billion social interactions per year for leading organizations in financial, higher education, IT, media and entertainment, and pharmaceutical markets. Our product suite ensures that the voice of the customer is heard. It gives organizations the ability to respond quickly and effectively to build customer loyalty and satisfaction by connecting customers with the right people at the right time inside organizations.  Spaces by Moxie's full suite includes Collaboration, Knowledgebase, Email, Service Chat, Sales Chat, Community, Click to Call, Social Media, CoBrowse, and Phone Spaces.

Whitepapers, Archived Webcasts and Sponsored Content
  • Moxie Software Resource Center
    Visit the Moxie Resource Center to download white papers, case studies, and industry research, and to view on-demand webinars.
  • Knowledge Spaces
    Finding the right information at the right moment can be a challenge for both your customers and your employees. Knowledge Spaces helps you accomplish both goals in order to achieve increased productivity, improve customer satisfaction scores, and reduce operational costs.
  • Email Spaces
    Moxie's Email Spaces™ combines the speed of response with personalized attention. Dealing with inbound mail can be challenging—the floods of mail that come pouring into the inboxes of agents. And that creates confusion, inefficiencies, inconsistencies between responses,frustrated customers, and reduced brand loyalty. Fortunately, Email Spaces, a core channel of Spaces by Moxie, addresses these problems with ease.
  • Collaboration Spaces
    Moxie's secure enterprise social software solution is Collaboration Spaces. It's designed around the way people work and the way they collaborate. Highly-intuitive and rich with capabilities, the adoption of Collaboration Spaces often grows with viral force because users collaborate in ways that feel more natural and comfortable to them. They can even invite others to join the collaboration to discover new solutions, resolve issues and complete projects sooner. It works the way people do - not the way workflows and documents force them to.
  • Chat Spaces
    With so many online shopping options, customers can afford to be picky about where they shop. If they can't find the answers they need, it's easy for them to visit a competitor's site. Live chat software is quickly becoming the preferred communication channel for Web customers, and Chat Spaces provides your customers with an immediate connection to your agents.
This company is listed in the following categories:
Channel ManagementCustomer Service/Call CentersEducationEnterprise CRM
Financial Services/BankingGovernmentInsuranceNon-profit
RetailSales AutomationSMB/Mid-market CRMTechnology
Telecommunications
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