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Angel.com
1861 International Drive
McLean VA 22102

PH: 888-MyAngel
FAX: 703-770-1321
Visit their Web site: www.angel.com
 
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McLean, Va.-based Angel.com offers industry-leading IVR (Interactive Voice Response) and call center solutions that empower organizations to deliver world-class customer service. A fully-hosted solution, Angel.com makes it possible to simply and cost-effectively build, manage, and deploy a complete, high quality IVR or call center application. Find out why more than 1,600 customers choose Angel.com for their business IVR and call center needs – no hardware or software required!

Product Description

Angel.com provides convenient and seamless phone-based access to CRM applications, helping you optimize your prospect, lead capture, or customer interactions. And, only Angel.com gives you the tools to manage and deploy your solution through an easy-to-use and intuitive application, providing complete web-based management of your application.


Angel.com Virtual Call Center provides the most comprehensive data and seamless integration you need to effectively manage call center activities. Delivered through a state-of-the-art on-demand, Software as a Service (SaaS) platform, Angel.com eliminates the complexities involved in creating, managing and deploying a world-class call center. The result? Your best customer service – delivered simply, easily and cost-effectively.


With Inbound and Outbound IVR solutions, Angel.com combines the power of the telephone, your data and the web to generate information-driven communications and transactions – whether they be inbound callers, or outbdound dialing campaigns. Our industry-leading voice technology drives the efficiency of every call, improving business productivity and enhancing caller satisfaction.

Whitepapers, Archived Webcasts and Sponsored Content
  • Phone-Enabled CRM Solutions
    SalesforceByFone solutions by Angel.com provide a seamless integration with salesforce.com to extend the use of your CRM to the telephone. By providing an easy way for sales representatives, marketing, call center agents or other key personnel to access web-based information from a phone call, Angel.com drives more productivity with every call.
  • Virtual Call Center Solution Overview
    Whether you are an agent, a supervisor, a business manager, or other stakeholder, Angel.com helps you manage your virtual call center better, faster and easier than ever before.
  • Inbound & Outbound IVR Solutions
    Angel.com is available on-demand, making it easy to create and deploy high quality business voice applications through a simple web interface in as little as one day.
  • Product Tour
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This company is listed in the following categories:
Customer Service/Call CentersTelecommunications
Articles Mentioned
Voice Self-Service to the Rescue
When live agents can't be had, interactive voice response systems may suffice.
Angel.com Releases Spring Forward
In an attempt to "put the caller first," the vendor makes a priority of automated systems that are easier to use, more efficient, and more effective.
SugarCRM Gets Touched by an Angel(.com)
SugarCon '09: Angel.com, an interactive voice response specialist, teams with the open-source CRM pioneer to phone-enable SugarCRM accounts.
Listen to Your IVR
4 ways interactive voice response can win customer raves.
Product Roundup: SpeechTEK 2006
Aspect Software readies CSS 7.2; TuVox launches OnDemand 6.0; OpenMethods adds tools to the open source voice toolkit; and more.
 

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