Connecting With Customers Through SOCIAL MEDIA

Sponsored By: Sparkcentral and Freshdesk

Social media has turned customer service delivery on its head over the past decade or so.

Your customers live on Social Networks, and they are inseparable from their mobile devices.

Download the following Best Practices instalment from CRM magazine and you’ll receive these two primers on delivering effective customer service through social channels.

  • Delivering Effortless Customer Experiences with Social Media by Sparkcentral
  • Social Networks Are Evolving Into a Platform of Convenience by Freshdesk

 Learn how to integrate customer service into your social networks.