2015 Contact Center Innovations

Sponsored By: Interactive Intelligence, SAP, 3CLogic and Genesys

There are few customer-facing areas in an organization that boast as much innovation as a contact center.

DOWNLOAD the FREE special section from CRM magazine and you will receive four concise recommendations for improving your contact center and your customers’ experiences.

• Reinventing Customer Engagement Once Again
  Interactive Intelligence
• Contact Center Innovations: Working Towards Great Omni-Channel Customer Experience
  SAP
• 3 Simple Steps To An Innovative Contact Center
  3CLogic
• The Omnichannel Desktop: Innovation In Managing Customer Journeys
  Genesys