Contact Center Workforce Optimization

Sponsored By: Calabrio and Verint

Analytics is the key to extracting intelligence from oceans of data

Download this FREE installment from CRM Magazine’s Best Practices Series. 

In this download you will find two important White papers from Calabrio and Verint®.

• Analytics Give Companies Important Competitive Advantages by Calabrio

• Taking A Fresh Look At Workforce Optimization by Verint®