Integrating Social Media Into Contact Centers - for a Better Corporate Profile
Weave Social Customer Service into the Fabric of Your Outreach Efforts
Sponsored By: LiveOps and NewVoiceMedia
Find out how your company can leverage social media to improve your customer service efforts and elevate your company’s brand.
In this special supplement to CRM magazine, you will find:
- INTEGRATING SOCIAL MEDIA INTO CONTACT CENTERS by LiveOps
- CUSTOMER EFFORT VS CUSTOMER SATISFACTION: 3 Tips To Improve Every Customer Engagement by NewVoiceMedia
So Download this FREE Best Practices Guide to Integrating Social Media into your Contact Center and jumpstart your social strategy.